AAMCO Transmissions & Total Car Care

"This is the ABSOLUTE WORST company I have ever given my business to. They do not know what it means to achieve or provide good customer service. I brought my car to them and advised them that I was being told it was my transmission. They misdiagnosed my vehicle, said that it was definitely 100% NOT my transmission but it was my spark plugs. Made me pay $1000 for something that wasn’t the actual problem. Then an experienced mechanic there drove my car for 3min and diagnosed “transmission”. When they were done replacing my transmission, they charged me an addtl $150 to program it and put it back in my car AFTER saying they would wave it over the phone. They lack empathy & understanding and show no professionalism when handling customers $30,000 investments (Their Vehicles) The “Front Desk Worker” SCOTT will lie to you over and over and will not admit his faults. He put words in my mouth and said that I was the only customer in 40yrs who felt this way. He does not listen to the customer at all!!! If I could give negative stars I would. I will never do business with AAMCO Transmissions ever again. And I will be telling my warranty company about my experience with them"

"The Dodge dealer couldn't see me for 2 days, But Aamco could see me that day. And after the diagnostics, I only need a service. God bless them!"

"I had made a long road trip from Texas & was experiencing multiple dashboard warnings. These wonderful people took me in on a Monday morning & had me on the road back to Texas Thursday morning with all transmission issues completely resolved. Owner Pamela & Manager Scott could not have been more professional, courteous, thorough, and kind. They really kept my stress level at a minimum. I trust their work 100% and rate them A+++ !!!!!"

"I took my suv there under warranty service with a list of problems I was having. They had it for 3 days and couldn't tell me what was wrong with it. All the while, they refused to submit an initial diagnostic claim with the warranty company while they had my car. On the 3rd day, I went to the shop and drove with the mechanic so he could hear and feel what was going on. Oh now... they know what's wrong. Transmission, duh..and you're the experts? You couldn't tell me that 2 or 3 days ago??? I went back and forth with them to contact warranty company before repairing it, but they wouldn't do it. They then refused to service my SUV and gave me my keys back. Keep in mind, this repair shop was in network with warranty company. An hour AFTER I left, I received a text that Aamco filed a claim with the warranty company. Umm, how you going to say you diagnosed the SUV on the 1st day, but for 3 days you couldn't tell me what was wrong? And not until I pointed it out. Yeah, don't bring your car here."