Friendly Ford Service
660 North Decatur Boulevard, Las Vegas, Nevada 89107
About the Friendly Ford Service
Friendly Ford Service is a trusted car repair institution located at 660 North Decatur Boulevard in Las Vegas, Nevada. Our team of experienced technicians is dedicated to providing top-notch service and ensuring that your vehicle is running smoothly and safely. Whether you need routine maintenance or major repairs, you can count on us to get the job done efficiently and effectively. At Friendly Ford Service, we prioritize customer satisfaction and strive to make your experience with us as pleasant as possible. Bring your car to us and experience the difference of our friendly and professional service.
Photos of Friendly Ford Service
660 N Decatur Blvd, Las Vegas, NV 89107, United States
Opening hours of Friendly Ford Service
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
08:00 - 16:00
Sunday:
Closed
Reviews of Friendly Ford Service
"Scott Meagher, our advisor and their body shop manager did a fantastic job in having our car repaired after we were involved in a collision- it was timely, efficient and comprehensive. Our car was brand new when it was hit and it looks just the accident never happened. Scott and the whole Friendly Ford team were amazing. Loren"
"Never had any problems at Friendly Ford, I’ve always been treated with the utmost respect, and everyone was very professional. I would like to thank Friendly Ford, especially Bryan Guevara for all the assistance that I was offered. See you all soon."
"If I could give this place no stars, I would. Dropped my car off at 9:30 am on a Saturday for an oil change. My service manager Crystal was nice. Got a phone call at 11 am saying they found a coolant leak, need to switch out a water pump. I said okay, go for it, please update me when it’s close to ready. By 1 pm, I hadn’t heard anything. That starts a 2 hour period where I called the service department, and also Crystal’s extension, over and over again just trying to get someone to answer and give me an update. At 2 pm, someone finally answered the phone, and just transferred me to Crystal’s extension, which surprise surprise, wasn’t answered yet again. I call the service line back, and it goes back to no one answering. By 3 pm I’ve called 10 times and have left 2 voicemails. Finally I just decide to go and show up in person to talk to a single human being because I know they’re about to close within the hour. I show up 30 minutes to closing, the cashier sounds surprised that I’ve been calling and haven’t been answered. She says my car is actually ready. It’s been ready since 1:30 pm. NO ONE called me to let me know. NO ONE answered my calls so I could know. NO ONE updated the status in the portal that exists solely to keep me updated. If I hadn’t have decided to be proactive and just show back up right before closing, my car would’ve been kept in the shop and I would’ve had to miss work on Monday. TO TOP IT ALL OFF, when we finally pay and go out to retrieve the car, they couldn’t find my keys or car. The attendant had to ask us if we could see our car anywhere, go ask the service technician where it was dropped off at, and disappear into the parking lot leaving us just to wait there while he tracked down my missing car and keys. An absolute disaster from top to bottom, will never go back."
"I had some minor bodywork done at Friendly Ford. From beginning to end service was amazing. Crystal scheduled the service at my convenience. The parts department was courteous and efficient as I paid for the part. Superstar is Joe Olive. He schedules car pick up and return for customers who cannot drive their car to the lot. The best part about the whole experience was that it was $120 less than the quote. After they returned my car home, I jumped in to go get groceries, and was surprised to find that they had washed and vacuumed the car at no charge. I don’t know what more Friendly Ford could do to make car repair experiences better. Top notch team."
"I loved how quick this service was. An hour and 15mins was such a breeze. I am usually accustomed to 5-6 hours taking up my entire day. They have an online tracker where you can chime in and check your status of completion. My service tech was super nice and knowledgeable and kept me posted for everything. I'm definitely coming here for all my future services because this place just made sense, people knew what they were doing and I still can't believe how short the wait was."
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