Gerber Collision & Glass

"Someone tried to steal our Kia. State Farm sent us to Gerber Collision for repair. The communication was excellent. I was notified of each step and progress throughout the repair. The car was in the shop for one month and six days. The repair seem flawless. The only issue was that there is still millions of pieces of the shattered window glass all over inside the car. I assumed a good vacuuming was included in the $100 glass clean up charge. That was disappointing, but otherwise we had a good experience."

"STAY AWAY IF YOU CARE ABOUT YOUR VEHICLE After having my truck broken into, I brought my truck to Gerber collision(State Farm sent me here as a “direct repair” facility). They had to fix dents/dings/scratches on several panels from the thieves. The window track on the right rear door had been damaged from the window being broken out (I had the glass put in from elsewhere just to have it done quickly prior to bringing it to gerber) After 5-6 weeks, and several delays, I got my truck back and was astounded by how bad some of this came out. There were several high spots in the clear coats with drips in it, orange peel on the right side doors that they had to repaint, paint overspray on the windshield, and 2 windows they had to “work on” no longer rolled up and down correctly. The right rear door would not open. The right rear door was full of broken glass still from the robbery. After a go-back trip, they returned the truck to me with a bad “polish” job to try and fix the issues in the clear coat. There is also this white powder (bondo) that I keep finding all over the truck from the repairs in the shop. I’m not sure what they tried to clean this vinyl with, but it is streaked with white. The fender badge is also caked in this stuff. Today is the first day I’ve had the truck clean and in the sunlight, and to say I’m dissatisfied is an understatement, they did a poor job blending the pain from the right rear door onto the cab, and they look like 2 different colors. The right rear door is still full of glass. Must have been this body tech’s first week, as this work is not good. I am open to them wanting to correct these issues, but this is unbelievable that they sent some of this stuff back to customers that are in over $4,000."

"This place was AWSOME! Steve Cuahuizo was my estimator and he gave me the best service. Fixed my car perfect. Met all my budget needs for which I am so grateful (He didn't know I had a budget). He was very kind and considerate and conducted business professionally. The front desk lady was also very professional and friendly. I am very happy with the service I received here. Highly recommend. This was at the Gerber Collision & Glass on Sky Pointe Las Vegas"

"I had some dents removed from above the passenger door. Gerber collision kept me informed every day about the repair progress. They are very professional and gave great customer service."