Shadow Mountain Smiles Dentistry and Orthodontics 6485 North Decatur Boulevard, Las Vegas, NV 89131

"The lady’s who did my teeth were so nice and informative. They told me all about the things they were doing and they were just very friendly. I like this place. The lady who did my X-rays and polishing was so nice, and the lady who did my cleaning was very friendly and she told me all about what she was doing and I was really happy about that. Also the lady who looked at my teeth and saw my wisdom teeth, she was very kind too. They were all so nice and I liked the way they worked together. It was my first time at the adult side and they all really made me feel comfortable. I love the staff here"

"It was our first time visiting this dentist office and my husband and I were very happy with our experience. The staff was friendly and worked together really well. Eileen at the front desk was very welcoming. Cindy who was kind and beyond proficient in what she does. Dr. Tran who took her time in explaining and performing on our teeth. Dr. Tran is a perfectionist and it shows that she takes pride in her work. I’ve never been treated so well and so satisfied with a dental appointment. They gained repeat customers. Thank you again."

"All of the staff are wonderful and so nice. Dr. Tran is a wonderful dentist that takes the time to answer all of your questions. I also appreciate how they work with my schedule and prioritize dental emergencies."

"This review is for the pediatric dentistry side only. The adult dentistry is great. I had the absolute worst customer service experience of my life here today with my children. We are hopeful that once we speak with the practice manager and owner, who were not present, that the situation can be properly addressed, including staff retraining. We cannot believe the difference in the quality of care today versus what we experienced in the past, or even in the other office. Update: No one has returned our phone call or message, spoken with us or told us how they will make the situation right. Tomorrow will have been a week since their terribly unorganized debacle and poor care of my children. I will give full details over the weekend. I have grave concerns about the male working in the office of the children’s clinic. He is devoid of empathy, kindness and has no communication skills. Not someone who should be working with families and children."

"The entire staff was extremely friendly! They had us checked in and looked at right away and made the process very easy! The doctor was very kind and efficient with his examination. Eileen at the front desk was wonderful and kind, great at multitasking and accommodating everyone accordingly. Cindy was great at getting us settled and ready for the doctor, was very kind and helped with the exam as well! Would recommend!"