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Quick Lane at Gaudin Ford
6625 West Roy Horn Way, Las Vegas, Nevada, United States
About the Quick Lane at Gaudin Ford
Quick Lane at Gaudin Ford is a premier car repair and maintenance facility located in Las Vegas, Nevada. Conveniently situated at 6625 West Roy Horn Way, this institution offers a wide range of services to keep your vehicle running smoothly. From oil changes and tire rotations to brake repairs and battery replacements, Quick Lane at Gaudin Ford has you covered. Their team of skilled technicians is dedicated to providing top-notch service and ensuring your car is in top condition. Visit Quick Lane at Gaudin Ford for all your automotive needs and experience exceptional service in a welcoming environment.
Photos of Quick Lane at Gaudin Ford
6625 W Roy Horn Way, Las Vegas, NV 89118, United States
Opening hours of Quick Lane at Gaudin Ford
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
08:00 - 16:00
Sunday:
Day off
Reviews of Quick Lane at Gaudin Ford
"Best place in town to get your car serviced. Great staff, perfect timing and the best pricing in town for factory trained technicians. Keep up the good work Gaudin!!"
"I called Gaudin Ford to confirm how late the quick lube was open. The woman on phone said the quick lube is open until 6. I arrived at 5:30 and service appeared to be closed. A service guy walked by and I requested to have the oil changed. He informed me that they are closed. I told him that I called and was told the service was open until 6. The hours are even posted on the door. He proceeded to tell me that this is a common problem and they actually don't take oil changes after 4. Maybe closing times should be adjusted and communicated to all employees so customers don't have to waste their time!"
"I call this place every morning for about a week in regards of my tire care package and maintenance package. Each time no one could give me any answers because all the service associates were busy and someone would contact me. I was never contacted and they way I was treated over the phone makes me think twice from buying another vehicle from gaudin"
"Gaudin is not prepared to Earn the Name QUICK LANE drive into ¨quick Lane¨ counter make an appointmet for following friday, 1 week later. Service tech told me takes 30-60min to change the Oil. I come in for appt @ 330pm and THREE HOURS later truck is finally done, Close at 6pm thats when i rolled out after bringing truck in @ 330pm. ANY QUick Lube outlet will do drive up and no appt and be done in "
"I tried to get recall work done on a vehicle and it's just a simple 2 hour job. I asked if they had the parts in stock to perform the work and they said yes. So I asked for the next appointment time and approximate completion time as I work during their business hours. They advised me they would hold the car for 4 days. 4 days is completely unacceptable for a 2 hour job. They tried to state that they are busy and backed up and parts are on backorder. I'm sorry, but you just stated you have the parts, so don't give me that excuse. And backed up? I'm sorry, but if you are backed up, push back the timeline so that the vehicle can go in on the day that it is actually worked on. That's how proper scheduling is done. If they told me they could work on it Thursday and be done the same day, I would love that versus saying we'll take it on Monday and keep it until Thursday. Also, about a year ago, I took another vehicle in for a recall as well. Quoted time was 15 minutes as it was a computer software update for the engine. It wasn't completed until 10 hours later and I stayed there along for updates on it. You know what I was told, their mechanics are backed up because they can't get parts for the vehicles. Well if they can't get parts, then they can plug the computer into my car, perform the update, and get another car out of their garage. Queue management is something they seriously need to learn. As a mechanic, this is insulting. Someone needs to find a way to change the status quo in the scheduling and service departments."
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