Paramount Auto Body & RV Center 2570 Tacchino Street, Reno, NV 89512

"Oh gosh where to start. If you have your vehicle repaired with Paramount get ready to not see it for awhile. After them confirming the ordering of my parts a month in advance of my scheduled repair, it still took them 32 days to fix a hole in the bed of my pickup truck. Then getting it back I realized they didn’t put my running board back on or even give it to me. The inside of my rear door was taken apart and the plastic tabs inside have been broken off and now it rattles all the time. The seal on the outside of the door handle on the passages side also has the black seal hanging out the bottom. I also had a flat tire upon pick up and had to ask them to fill it so I could leave. All of this, and they said it was taking so long because they wanted it perfect. It was far from perfect. And to top it all off I had to pay additional $500 above my deductible and insurance payment of $6000.00 to get it back. Update to their response for time of repair. My insurance company gave me the check and paid for all repairs before the appointment. And when I did bring up missing my running board they wanted to keep my vehicle for another day or two and leave me without one once again, so why bring up more issues for them to keep my vehicle even longer."

"We brought our car in for minor body damage caused by a slight side swipe. First the good news: Body work was nicely done, hence the second star. Now the bad news: If you listen to their recording, when you are on hold, you'll learn what egotists they are and you'll also learn some statements that are wrong. They say that insurance companies cannot limit the amount that body shops can charge for their work (that should be a warning as to how Paramount charges). Well, they can and Hartford did. They go on to say that they provide a loaner car if your insurance company does not cover one. Great, except they never told us that when we brought our car in so I never checked and they never provided one. It, eventually, took two months to get the car back. When we had not heard anything from them for awhile we called to find out when it would be ready and learned that they were in a feud with the insurance company over payment but they never explained what the problem was and I assumed it was because Hartford was behind in payments. Eventually, calling back and forth between the Hartford and Paramount, Hartford made all the payments that they were willing to make and Paramount wanted $900 more. In order to get the car back I had to pay it. If you read their Yelp reviews, including the reviews that are "not recommended" you will see how bad that customers think they are."

"I worked with Matt, Manny, Jason, and Peggie to get my problem resolved in a quick and timely manner. They installed two new batteries in my camper van and I was good to go! I was thrilled at the quick turnaround."

"Paramount recently completed body work on our classic 1940 Ford Deluxe. The end product was a car that looked better than new! Tim and his team did an outstanding job and treated our car with the utmost care, as well as dealing with the insurance company."

"These folks were very helpful in necessing, an estimating damage to my class B motorhome. They give me a lot of invaluable advice and suggestions. Unfortunately it was a total loss. Given the complexity of that They were very helpful in that difficult process. This is a second generation of the family running this business. 47 years at the same location. They'll take good care of you."