THE FACTORY-BMW & EUROPEAN CARE SERVICES 30 Ohm Place, Reno, NV 89502

"This place takes AMAZING care of my car. Always quick and respectful. I get told anything wrong with a reason priority level. I wouldn't dream of taking my car anywhere else."

"I’ve been into this shop a few times now. What I can say is I feel they are honest, and don’t try to take advantage of the customer. I am confident I’ll be using this shop for all of my needs going forward. They are great to work with. Highly recommend."

"Best euro shop in town, they were able to get me in even tho they were busy and get my car running 100% will definitely be back for future maintenance on my 2012 Mercedes c63 amg very reliable and trustworthy shop.."

"If you want complete peace of mind, this is the shop for you. They are honest and price their labor fairly. We took our 2004 X5 in for a coolant leak. I talk to Dave, who told me they were 3 weeks out for apt. Explained, we were to leave for Oregon in two weeks. Dave got us in the shop in 3 days, had it fixed in 1. They even fixed a taillight I didn't ask them to fix at no cost. Super knowledgeable and nice guys to deal with. (BMW factory parts)"

"I found these guys after another “German Specialist” in town that rhymes with Barbarian Lotto Mouse charged me $500 to NOT fix my problem. Chuck & Dave were extremely accommodating, got me in that same day, had it fixed, & sent me on my way within mere hours. I have taken my car back to them for other work since then & it’s always a pleasant experience. I can even call them up for quick questions & Chuck doesn’t hesitate to break down the info for me. I’ve also referred one of my BMW-owning friends to them & they’ve helped him out as well. Overall top-notch service & work. I will be taking my MINI to them for a long time to come."