Michael Hohl Cadillac 3700 South Carson Street, Carson City, NV 89701

"Hey, it's in n out. Everyone has an opinion already"

"I had an appointment for over a month. They were supposed to order a part that was going to be a 2 day fix. Enterprise car rental called me to assure me that I’d have a car for that time. I got multiple texts and email reminders for this apt stating that the time had been reserved for me. I drove an hour from Spanish Springs to Carson and was surprised when I was asked if I had an appointment. No part had even been ordered. I was made to feel that this oil leaking from my rear view mirror assembly was something I had done. They took my keys. Came back not even 5 minutes later saying they had taken it apart and cleaned it out and I wouldn’t have any more problems. Basically they just washed the inside of my window. There’s no way that was time enough to take it apart. I left my house @830 that morning for this apt and didn’t get home until almost noon. If the part hadn’t been ordered then why keep texting and emailing me? All they had to do was call me and cancel the apt. It was a total waste of time that could have been resolved with a text. An email. A phone call. Anything would have been better than how I was treated."

"Working with Destiny in the Internet Sales group was amazing! She was extremely communicative and always followed up. This dealership is lucky to have her."

"Purchased a new car from out of state and worked with Bailey. She was awesome, knowledgeable, and honest. The purchase was easy and low stress. I would consider driving 20 hours there and back to buy another vehicle from Bailey at Hohl Cadillac!"

"We talked to multiple people on the phone to make sure we could make a deal before driving 3+ hours and when we get there we didn’t even have the sales people we talked to. Doug the representative that we got wasn’t even in the sales department and was very rude. The finance representative wasn’t any better. This car dealership was the worst one I have ever been to and needs to work on customer service. Thanks for wasting our time and next time be more transparent on the phone with your customers."