December

"In June Cathy scheduled me for a cut 7/13 and a cut/color 8/13. I needed the August appointment because I was going on vacation and I wanted a cut and color before I went. My work schedule conflicted with the 8/13 date so I called to see if she could reschedule. She said she doesn't have me on the books, doesn't work Sundays so I must be confused. I had to send her a picture of the business card SHE wrote the appts down on. She was able to switch me to 8/15 at 2:30. Today, I showed up my appointment and Cathy told me she didn't have me on the books today, that I missed my appt that that was last Tuesday - HUH - she asked what I was needing - cut and color - I can't stay for that she says. I got to go. I started to read through (aloud) the text messages to see if I made a mistake and she SCREAMS "Look, I am not going to argue with you", "My daughters boyfriend was killed.... At this point I just pick up my purse and walk out. I stated before slamming the door, that I was going on vacation which is why she was doing my hair. Maybe instead of yelling at your customers look at your appt book, own your responsibility for screwing up the appt date and time (for a second time) and see if you can squeeze me in on another day before my trip. I am truly sorry you had a death in your family. Can't imagine what you and your family are going through."

"Cathy is super nice! She fixed a bad haircut and my hair came out so cute. Glad to have found this shop and Cathy. Yay!"

"Spoke to Cathy about dying my hair mermaid style!! She was so kind, knowledgeable, and amazing. She viewed my hair and recommended me to her color expert Erica. I sent Erica a text she worked around my schedule was VERY reasonably priced. During the whole process she was amazing kind supportive encouraging and you could just tell really enjoyed what she does. She explained what she wanted to do and what she thought would work next for my hair!! Let's just say I wont go anywhere else!!"

"Both Cathy and Hillary were super friendly and welcoming. Cathy was able to find a lot of common things to chat about during my visit. I was very pleased with the haircut and the cheap prices."