Don Tortaco Mexican Grill #25 6053 South Durango Drive, Las Vegas, NV 89113

"The “lady” cashier was super rude. I'm a deliver, not your guest. And I help to improve your online order. That's all. Do not tell what peoples gonna do, please. I don't know what is wrong with her. I'll never come back to take To go order."

"BE AWARE PLEASE: I have been coming here every single week since 12/28/23. My first visit not too long after they opened. I ordered a breakfast burrito with no meat. It had egg, cheese, hash browns. It was $4.32. The next week I ordered two of them it was $8.64. The third time I paid $18.96 for two. The fourth time for the EXACT same order I paid $27.64. The fifth time $27.64 again. Today I went I ordered four carne asada tacos with cilantro, cheese & onion They are $4.49 a piece add cheese $1.00 extra so $5.49 at the most a piece. My total was $29.92. I gave her my debit card not thinking she said $29.92. Once she gave me back my card & receipt I looked at it & was shocked by that I paid $29.92 for four tacos with tax $32.44. I decided to question her now she didn’t understand English very well but the last four times I’ve been there she spoke very clear English. She told me that I got cilantro and onions that’s why it was $7.46 per taco. I said so I paid extra for cilantro & onions, but you were going to put pico de gallo that has cilantro & onions in it. I could not get her to explain to me or show me what I paid for. I was looking for something itemized. She spoke very broken English all of a sudden which that’s never happened before telling me “it’s computer.” Well, if it’s a computer, it’s for sure gonna give you something itemized. Instead of me, arguing with somebody that doesn’t speak English all of a sudden, I decided that I would just dispute it with my bank, report them for fraud, as well as share my experience with others, hoping that if you do go here you check your receipt. I’m sure she has been doing this for a long time & got over on many people. The lady who took my order everytime is the older lady with the curly hair that is ALWAYS there. She’s good at what she does because she compliments you she smiles she ask how you’re doing with extra small talk. Meanwhile she’s charging your card for stuff that you did not order. I’m sure she was hoping I wouldn't notice since she got away with this for the past 5 weeks. This is theft to be honest. Some sort of fraud I am not sure. I will make sure I do my best to make everyone aware. Don’t be fooled. There’s not too many food choices in that area, so I’m sure they do great. She has made them more than enough money by stealing & falsifying charges. If you decide to patronize this business please check your receipts. Please get an itemized bill. Please do not let her charge you for something that you did not order or make up charges. I do have 2 paper receipts as well as my bank statements. There’s just no option to post photos here. Please be aware I went to this place once a week because it was very good. Sad to see this happen. I am glad I caught on."

"I just went to this location and it was by far the best location! Customer service and the food were both exceptional! Celina is the sweetest and the location was extremely clean! I will definitely be coming back later for more tacos!"

"i am happy we have don tortaco near our house i hope ikea will be replace for a mall... and sleep number also for drive thru store"