CVS

"Refused to fill my prescription 2 weeks early so I had to pay full price out of pocket instead. Lines here are long, and after getting your prescription started you then just go to back of line to wait for it to be filled."

"CVS’ corporate overlords have decided to wring all available profits from their enterprises at the cost of their employees, any shred of customer service, and general decency. Every single time I go here they are short staffed, totally stressed out, and seem like they are at a breaking point. This leads to ridiculous lines, completely inefficient processes, and incorrect prescriptions. They can barely answer the phone. I recently had my prescription filled incorrectly and when I called to talk to them about it I was literally told, by the pharmacist, “hey, I just work here”. I will be doing everything I can to avoid CVS pharmacies."

"I need to speak with someone about a prescription and have been on hold for more than half an hour. The CVS automated system provided me information that was incorrect."

"This store has tanked since Mr Marshall and Mo left.Meds not ready when they say will be.That's my biggest complaint. The phone system malfunctions..eternal hold times. I feel sorry for the few people that work there"

"Consistently understaffed. Prescriptions are never ready on time. I will put in for a refill or my doctor will send a prescription over and even one to two days later the prescription is not ready and they will claim they just got it even though I checked the website and it was received and listed as in process a day or two earlier. If I need to call them I am always on hold a minimum of 15 to 20 minutes before someone picks up. It is beyond ridiculous. Additionally, they frequently don't try to see if the generic is covered if the brand isn't. It will sit in the "in process" stage for days until I call, sit on hold for 20 plus minutes and ask for them to check and sure enough it goes right through. So much wasted time due to poor staffing and service."