Vox Electronics

"Worst accessories shop ever . Bought a phone charger case here and not even 24h later the case was broken I wasn’t even able to use it , came back today to get my money back but I couldn’t because they didn’t do refund even tho the product was defective , I didn’t wan to exchange it because what if I get another defective case and I don’t leave in LV for me to keep coming back to exchange it . DO NOT BUY ANYTHING HERE UNLES YOU WANT TO LOOSE YOURE MONEY ."

"Entered the store, the Colombian girl and black guy greeted me. They began by taking out the RC cars showing how it works how cool it is. It cost $150. She saw me looking at the battery phone cases, and began opening the plastic for me to try the case. She says it is $250 dollars. It was an absurd amount for a battery case. She then starts to employ her tactics by enticing me with free life time warranty, she could throw in a free charger, free tempered glass screen protector, and free magnet holder to sweeten up the deal. I still did not want it. Then she say she can give me a special discount for $100. I took the bait. As I handed her my debit card the black guy appears from behind her and whispers into her ear. Looking frustrated at her he then tells me that if i buy the battery case at full price ($250) he will give me a free remote control car. I declined and he looked upset. I did not think much of it at the time , but now looking back they both acted suspicious. After one day of using this product I can immediately tell that this product does not hold its battery charge compared to other similar product I used before considering its base price of $250. At most it lasted 3 hours, yet she told me it can last for 3 days. I registered my warranty to check my lifetime warranty if it was legit, and I find out that it is not free as there is a $50 fee to upgrade or exchange. Now they are in possession of my personal information, my full name, phone number, and home address. Wary of the product I purchased I found a YouTube video stating that it is very low quality and it is a common scam. Furthermore, the google reviews of Vox Electronics Las Vegas solidified my discovery that I just got scammed. They are up-charging tourist for low quality products in hopes that they don’t discover the truth until they go back home. I also find it unusual that the address in their receipt is a completely different place. Listed as 5415 Cameron St #121 Las Vegas Nevada 89118 which is no where near the Miracle Mile where they are located. I tried to contact them on their automated phone call and received no response. They also did not inform me that all sales were final. This business should not go without consequences as it is fraudulent to the public taking advantage of tourists, elders and many more.This practice is morally wrong and shame on Las Vegas for being riddled with fraudulent business. CONTACT Better Business Bureau and file your complaints. CONTACT your credit card company to dispute the charges. Reach out to the local News Station."

"I was there in November with my girlfriend and her mom. The guy started changing out our screen protectors and I asked him how much the total would be, twice! He continued to put our phones in battery cases and told us he would give us a great deal for everything as long as we promised to leave a review. 3 battery cases, 3 screen protectors, and various accessories he made it seem like would be free. After the three of us left we found out my girlfriend’s 75 year old mom paid 400 dollars for all of this?! We kept trying to get her to return everything but she refused. Please stay away from this business."

"This is one of the best investments i have ever purchased. The customer service was excellant. I would definetly buy from here again."

"SCAM ALERT!!! This company have no real intent on keeping/ retaining good customers. They sell you products that don’t work at 2x to 3x higher than what they are worth. Please stay away from this kiosk and the individuals that work there. They swiped my card for an amount I did not agree to and then the worker told me to come back Monday for a full refund because she was unable to authorize the refund. She told me her Manager will be in Monday and to no surprise the manager was out Monday. She then told me to claim fraud on my credit card! This business is literally a scam. Please do yourself a favor and purchase from Amazon!"