Midas

"I have video of a worker at this location looking me in the eye and telling me that the manager Randy (really named Ranbir, but goes by Randy to throw people off) tells his employees to lie to customer to "string them along" I also witnessed employees having a hard time getting parts because the manager/owner had not paid the company credit card and vendors were refusing to send parts. I'm not exaggerating. If I could post the 7 minute long video of the counter employee telling me how dishonest Ranbir is with his employees, I would. This franchise is run by a liar (that is the opinion of the franchise's own employees, not mine) who can't even pay his own bills (employee's words, not mine)"

"Randy your store manager was so awesome. When I drove up to your store, I didn't know exactly what I needed from my car and red day was very nice and explained everything and told me exactly what I need for the car and didn't try to sell amino access or no extra, he says this is what you need. This is what's gonna get your car back in order again. Randy was awesome and then David the mechanic. He took the time out. He put everything together and it was just awesome. You have an awesome team there. I suggest that you keep Randy there with the mechanics that we have. Because that will be my sure that I will be visiting regarding my cars. So I will be bringing them to that store. And that store only when I find a mechanic that I can appreciate and don't try to sell me extra. I stay there for a while. I think you so much. You guys said a beautiful job."

"One of the oddest experiences I've had at a service shop to date. Strolled in looking for a simple oil change on a truck. Started to get set up giving my info and the truck info. In conversation I mentioned how it is my elderly neighbors vehicle and because of her Parkinson's we drive her specifically to and from her doctors appointments but other than that is doesn't get used so it's time for an oil change. He then said he couldn't service the vehicle at all because it doesn't belong to me. Said it's a Nevada law and we could get in big trouble for that. Well I looked it up, contacted my personal vehicle mechanics and confirmed that what I was told is not true. So I took it to pep boys up the street out of convenience, had a laugh with them over the story, and they had no problem doing the oil change for us ten minutes later."

"Took my car to get an oil change car we running good. After getting getting the oil change I drove off not even 2 miles my car starts to over heat. Took it back to Midas to see why it’s overheating. Randy the owner states that his lead mechanic Eric was coming back from lunch and he we look at it. Randy then brings my car into the garage and began inspecting it without Eric. Randy then comes backs and stated I have a cooling leaking from the holes that they did not touch. He states there is nothing he can do as they didn’t touch it. I then explained to him when I brought the car to the shop nothing was leaking. When the man who did the oil change didnt state anything about a leak when he did the inspection prior to the oil change. Randy then states he is the owner and there nothing he can do. I then told Randy I will come back with my lawyer then she went and got Eric. Eric then went to grab a red tool box and stated to fix under the hood. Randy continued to say it’s hot in temperature outside which caused the hole to leak. He then claims that it was leaking before and I just didn’t know and whoever did the repair do did wrong. I paid 1500 to get a my whole coolant system replaced over 6 months ago. He then had one of the workers refill it with coolant. When driving off call didn’t not over heat. Randy was so rude and unprofessional. My car was messed up thinking I was as going to pay extra to get it fixed. Then when I brought it to there attention they fixed it and stated they didn’t touch it . But now the problem is fixed I would never come back here. I will definitely tell everyone I know and make sure nobody ever comes back there to do there service. Randy need to sell his shop to someone who can manage and work on cars because he is not it !"

"Engine oils and New Struts done right! More road trips for my 2004 Toyota Corolla CE 114 k miles and counting!!!"