Starbucks

"I wasn't happy with the service provided, my fiance didn't like her drink, and the non busy associates didn't offer a remake."

"Starbucks location is inside of Vons. I bought the White Mermaid Tumblr & tried the new holiday Chestnut praline latte, I didn't like it (not sweet enough) so the barista gave me a couple squirts of vanilla syrup after I asked. My fiance told me they should have remade your drink or made you something you liked, the ladies were not busy instead they were talking to each other & not focused on the customer. My fiance got the Christmas sugar cookie latte & I thought it was bitter too. This location doesn't have a self-serve sugar / creamer station, which would have fixed my bitter gross drink."

"This Starbucks hands down has the best customer service. The girls always make my day better and they never fail to put a smile on my face. Even though I have another location closer to me, I always drive the extra mile to come here."

"They do NOT put customers' names on the cups here! I asked, "Is this mine?" before taking a NO-NAME coffee I thought was mine. Because it was hot, I waited several minutes while I shopped in the store before sipping then upon leaving, I opened it and saw that it was NOT mine, stopped by the Starbucks kiosk where I was told my Peppermint mocha had been thrown out. They offered to make a new one, but I was only there to kill time before an appointment and had no time to wait. $6.00 wasted. PUT NAMES ON CUPS. That being said, I have had coffee here before but always kept it simple. My bad, I guess."

"This starbucks has horrible customer service. I work at a medical practice near by and we like to have coffee in the morning. I've sent our medical assistants to get coffee but anytime they come to this specific location it never fails that the order is wrong or the ladies there are just so rude from the beginning of ordering until the end. Customers avoid dealing with this ladies at vons on windmill there is another starbucks on eastern by the 215 that has a drive thru and those employees know about serving there customers with EXCELLENT SERVICE !!!!!!!"