Big O Tires

"Austin gets 5 stars and the mechanics they work hard. Was very pleased with what was done with my car today not just a regular oil change. Austin was great he went above and beyond to help guide me through what was wrong with my car. I didn’t notice my tires were really bad but thanks to Austin they got fixed in a timely manner. Got me in and out didn’t have to stay long at all. He treated me like a person and respectful. Not like his manager though he could change his attitude didn’t catch his name, thanks to Austin otherwise I would’ve left."

"I have taken my vehicle to this location a handful of times and they have always went above and beyond. Corey was very helpful and made sure I understood what services were needed on my vehicle, and all my options. They have always treated me with honest, respect, and kindness. I am very grateful for their help!!"

"My daughter bought a used car. She worked two jobs and saved every penny to buy it. I tried to get her to bring it to Big O Tire to have it inspected before she purchased it, but she was dead set on buying this car, right now! The check engine light came on, on the way home.The next morning, the battery was dead, and there was a flat tire. She took the car to a local tire shop, and was told she would need $800 worth of wheels and new tires. She was devastated, she had spent every penny she had to purchase this car and get insurance. We knew that with the check engine light on, she could not get it smogged, and could not get it registered. She was crushed. I called and spoke with Corey. He told me that if we could get it to him before closing, he would have it looked at the next day. We had it towed. He could have taken advantage of her but instead, he was patient, kind, and allowed her to keep her dignity while he explained how he was going to help get her vehicle back on the road. I am grateful that he chose to educate her without any judgment. We brought the car home, and discovered that the blinkers were not working. She has crippling, anxiety, and very seldom speaks to anyone. She felt so comfortable that she contacted Big O herself, he said bring it back now. She was so happy with the outcome of the repairs, that she stayed to have her brakes taken care of. He explained that he couldn’t see into the future, but he would be comfortable allowing his girl to drive that car. I cannot tell you how grateful I am for this life lesson, and the amazing experience she received as a consumer. I can tell you that I have not had work done on my car in any facility except this Big O Tire since 2014. We will remain loyal customers."

"Purchased new tires for my truck at store #28897 and received great service from Corey Lacey. He was kind, helpful and professional. I appreciate that he made the process simple and painless. I recommend Corey and his store if you are in need of service or new tires."

"HIGHLY recommend! Austin and Tony were awesome. They took the time after I found a huge screw in my tire while coming back from California to Utah. They stayed a little later than closing time to make sure I was good to hit the road again, and explained everything they were doing so I was educated on the decisions I was making. I wish I lived near this location, because these two would be my go-to for my car any day!"