NAPA Auto Parts 5125 East Tropicana Avenue, Las Vegas, NV 89122

"Great atmosphere and inviting place, they always greet you when you enter"

"The people working here are great..! Very knowledgeable about Car parts.. Well stocked...! If you need car parts go see Josh and the guys they will get you back on the road...!"

"Just a minor little delivery glitch, which the company rectified immediately. Excellent customer service!!!"

"Typical auto parts store. Most items on the shelves are way overpriced. When you first walk in there’s usually a group of employees that will just look at you. You usually have to walk down by the next set of registers to get someone to acknowledge your presence. This employee will typically be friendly. Usually have the parts I need when most others don’t."

"Don't necessarily have a problem with the people. BUT, I recently ordered 100 dollars worth of items during their Christmas promotion. Now I get a call saying part of my order is no longer available. I ordered a few oil filters for one of my cars. According to their online system they only had 2. So i purchased both. Now 5 days later they're gone. I guess sold to someone else? Well, if i was a customer service rep i would make sure that when said filter comes in I will make sure you get it. Nope, Not for me. Sorry but we can't source them. Forever or just now? Not happy with the outcome of this event. I even had them take the filters and gaskets off the order and was willing to accept the now partial order with the 25% discount. But he didn't take the gaskets off the order. I just canceled the whole order. I figured the whole ordeal was to get me to spend 100. Going forward 7 hours later. The online ordering system will still let me purchase the items they say are not available. What's going on NAPA? Is it available or not? Deceptive business practices going on here. Maybe the Attorney General of Nevada should get involved to see why this is happening. Explain it to them now. Good Luck NAPA"