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Pawn America Corporate Office
181 River Ridge Circle South, Burnsville, Minnesota, United States
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About the Pawn America Corporate Office
Pawn America Corporate Office is the headquarters of a leading pawn shop chain located at 181 River Ridge Circle South in Burnsville, Minnesota, United States. This office serves as the central hub for the company's operations, including managing store locations, inventory, and customer service. With a commitment to providing high-quality pawn services and a wide range of products, Pawn America is a trusted name in the industry. The corporate office is staffed with knowledgeable professionals who are dedicated to ensuring a seamless experience for both customers and employees.
181 River Ridge Cir S, Burnsville, MN 55337, United States
Opening hours of Pawn America Corporate Office
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Pawn America Corporate Office
"I am very upset at this exact moment because you all have no idea what I've went through to make sure I don't lose this television and the day I go to pick it up, I'm told that regardless of me having the actual pawn slip, my husband ID, their employees whom vouched that they seen my husband and I together and the money.....I was unable to retrieve my item because my husband was not physically there. The employee got a piece of paper and had me put my name on it and the manager stated that my item would be there today. I go in to pay and take my item home to be told that it's been sold and I can either pay and take a 65" inch element Roku or wait for them to get another 55" Samsung. I cried because my television was new (never used) and I purchased a 3-year warranty on it. The television was here yesterday evening and I walk in today a little after 1pm. and you're telling me that it's been sold already and the only way to remedy the situation is to take a 65" inch element Roku or wait for someone else to bring in a brand new 55" Samsung. The only way I felt would make me whole is to give me that cheap television without taking a dime from me because I didn't sell my item, I pawned but to give me an ultimatum and walk away as if take it or leave it made me feel helpless as if this has been done before and he's comfortable with giving an apology and walking away. With tears in my eyes I gave him the money and took this cheap television so that I wouldn't be leaving with nothing because something told me that the employees were waiting for me to lose my television because they wanted it and this happens. I have called corporate and I'm waiting to see the outcome because I'm filing a police report, calling the news, I'm going the extra mile because I can't understand how my item was sold and I was just there the evening before. Let's see how this goes and I promise to update you through another review!."
"Today I called the the Anoka Mn pawn America store because I have a few items there in pawn and one of the items are at the end of the 60 day period…. A guy answered the phone and I asked if I could speak to the manager he said no I asked why and he said what is it about I replied it’s about a loan he said give me your II D number I said sir can I please speak to a manager he said no he ‘s doing something right now the he asked for my I D number again I ended up giving it to him and told him that I just started my new Job and was not getting my full paycheck until Thursday so I wanted to speak with the manager to see if he could help me because I didn’t want my item pulled and sold he then said the manager told him that I have two options either pay today or he will give me until Sunday and if it’s not paid by Sunday on Monday they are sending my jewelry out to be sold he then said find something in your house like a TV or tools or something and bring that to us so you can pay for your item with that …. I couldn’t believe that he even said that but I asked him what is the corporate manager’s name and he said I don’t know I said really ok well I will just call the corporate office he ok do whatever you want I but those are your only options you have I said sir are you a manager he said no but I’m an acting manager right now …. How terrible is that ???! What a mess ! I tried calling the corporate office with no answer of course been calling the Anoka store back off and on for more than 2 hours and now they won’t answer ….. please people don’t deal with pawn America they are Horrible !!!!!!"
"Just bad. The 2 good reviews are posted by Brad R. (Rixmann the owner) and Ivan H (Holden the head of their my bridge department."
"Wow you're Rochester branch is terrible I mean really?? I bring in brand new subs in a Box sealed custom worth at least $500 your guy wants to remove the subs and damage them in order to find the serial number your guys are out of control."
"I went in to the Burnsville location and was looking at the PS5s, I saw some marked at $875 used. I made a comment stating, “I thought only scalpers marked them this high. SERGIO clapped back and stated, “Its supply and demand, you must not know how business works” Well just so happens I run a business and customer service is #1 Period! Insulting your guests intelligence is losing you business, that’s basic. See I didn’t say customers, because with that attitude I’d guess he has none. Kudos to him for moppin the floor though, seems he’s good for something. I will not shop at any Pawn America after this experience. Save yourself a trip and go elsewhere."
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