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Tahoe Chimney & Fireplace
13264 Donner Pass Road, Truckee, California, United States
About the Tahoe Chimney & Fireplace
Tahoe Chimney & Fireplace is a premier home goods store located at 13264 Donner Pass Road in Truckee, California. Specializing in high-quality fireplace and chimney products, our store offers a wide selection of fireplaces, stoves, inserts, and accessories to enhance the ambiance and functionality of your home. With a focus on customer satisfaction and expert advice, Tahoe Chimney & Fireplace is the go-to destination for all your fireplace needs in the Truckee area. Visit us today to find the perfect addition to your home.
Photos of Tahoe Chimney & Fireplace
13264 Donner Pass Rd, Truckee, CA 96161, United States
Opening hours of Tahoe Chimney & Fireplace
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 18:00
Sunday:
08:00 - 18:00
Reviews of Tahoe Chimney & Fireplace
"Don’t get involved with this company. There are other options. I was initially impressed with their website and reviews. I image if the project is easy and goes without hiccup they are fine. In my case they made a mistake and absolutely refuse to make it right. I have tried for a month to resolve the issue with them directly and they have not even given the courtesy of calling me back. I have received “We’ll get back to you soon” text responses, but they never call. They do keep sending the bill for a service that they did not complete. I asked for an inspection of my chimney flue which should have been completed in either of their inspection packages and I asked for very specifically. When I received the bill and “report” (no checklist or narrative, only pictures of my gas insert), there was no mention or pictures of the flue. I don’t know if the technician didn’t inspect it or if they did and didn’t document it because no one from Tahoe Fireplace and Chimney would return my messages. So now, I’m stuck hiring another company for the inspection and dealing with the bill they keep sending despite not providing the service I ask for. There is a part of me that thinks how much easier it would be to pay them and move on from this terrible and frustrating experience but that would reinforce their strategy of ghosting and bill bullying unhappy customers. If you’re reading this, please give another company a opportunity for your business. These guys don’t deserve it."
"Absolutely top notch. Very familiar with fire safety, pyrolysis, the multiple fireplace inspection levels, provided before and after photos of chimney and inspected the external spark arrestor and chimney cap. Zero hesitation in recommending."
"Tahoe Chimney and Fireplace provided excellent service when I needed my chimney cleaned. The chimney cleaning technician was prompt, professional, and very thorough. They also provided information on how to properly maintain my chimney. The chimney sweep cost was also very reasonable. Highly recommend."
"I recently used Tahoe Chimney and Fireplace for chimney sweep services in Truckee, and I was very happy with the results. They were able to clean my wood fireplace and chimney thoroughly, and their professionalism was unmatched. They are the best in the business!"
"Tahoe Chimney and Fireplace did an excellent job cleaning my wood fireplace. The technician was prompt, efficient, and very friendly. They also provided tips on how to maintain my fireplace between cleanings. Overall, a great experience and I will definitely use them again in the future."
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