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Best Buy
5575 South Virginia Street, Reno, Nevada, United States
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About the Best Buy
Best Buy is a one-stop shop for all your electronic and home goods needs, located at 5575 South Virginia Street in Reno, Nevada. Our Home Experts are available to assist you with creating the perfect home theater, updating your Wi-Fi network, or designing your dream kitchen. Whether you prefer to shop in-store or online, we are here to help.
Explore our selection of open-box items, all discounted to save you money. Our Return and Exchange Promise ensures that open-box products are always covered, giving you peace of mind with your purchase. Apply for a seasonal job at Best Buy and enjoy a great team environment along with an employee discount on your favorite tech products.
Visit our in-store showrooms to receive expert advice and browse premium products from top brands like Microsoft, Samsung, Sony, LG, and Apple. Our Autotechs can also assist with installing car electronics, while our certified Agents are available to service and repair Apple devices.
Don't forget to take advantage of our Trade-In program, where you can trade in eligible items for store credit. With a wide range of services and products available, Best Buy is your go-to destination for all things electronics and home goods.
Photos of Best Buy
5575 S Virginia St, Reno, NV 89502, United States
Opening hours of Best Buy
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
Day off
Reviews of Best Buy
"Every time I go in the staff is friendly and helpful. You are never treated like you are stupid if you don't know about something. They simply explain it very matter of factly. I've never had a salesperson push me towards something I didn't want. They carefully listen to what I'm looking for and help me find it. Frequently, they point to the sales items as being of the same quality as something much more expensive and still very suitable to what it is I need. I attempted to buy a computer online only to discover that I had chosen a pickup location in Texas in error. I went into my local store and they immediately sorted it out for me and I walked out with my computer. They also allow you to recycle electronics without charging you a fee which is quite unusual. Most places locally charge you $35 an item."
"Dropped off my iPhone for a battery replacement. Took over 30 minutes to check in the phone. Estimate was 4 hours. It’s been 2 days and the status is still “We’re moving forward with work on your device.” Called them, can’t actually talk to local Geek Squad person — I get disconnected while they supposedly are transferring me. Every. Single. Time. I’ve done 3 online chats. At this point, I still have no idea if I will ever get my battery replacement done. Wasted hours on a simple battery replacement. AVOID!!"
"After buying so many phones on best buy during these past year , i havent had any problem before but there is always a first time and there is where you can see how they treat you and help you to resolve the problem We bought another new sansung this year 2/1/2024, a sansung s24 ultra paying around $1,400 and we noticed a problem with the batery draining and charging too slow on the 14th day of use and as we were busy working we didnt have the time to go around the store to check it for the next 3 days Today is 2/18 /2024 and i called the store to explain the problem the new phone has and they told me they can do nothing just than check it because they only have a 15 days of policy return and i was 3 days over the range, really? I paid that amount of money for a new phone and have problems on the 14th day of use and they cant help me because i am over 3 days of the policy return It is crazy, i wont be buying anymore in bestbuy reno, thanks!"
"I have been to this best buy a couple of times and the employees are very friendly and professional. I went this Sunday almost at closing time and they were very attentive and answered all my questions. And the cashier, wow, there are no words to describe her attention and patience. My English is not very good and she did everything possible to serve me in an excellent way It's a real shame that I don't remember her name correctly but I think her name is Zoe or Chloe because people like her make me want to go back to the store. CONGRATULATIONS BEST BUY FOR HAVING PEOPLE LIKE THIS GIRL. AND OF COURSE I WILL RETURN TO SHOP WITH YOU THANKS TO HER."
"Geek squad isn't great here. They cut you off and dont let you talk. They are rude, so once you give back the same attitude, they go run to the manager. Wouldn't recommend this best buy what's so ever at least for geek squad. But the girl at the customer service desk was amazing. She is nice and knows how to do things correctly. Also, be careful using your credit card here. My card info got stolen. Thank god, i got the notification quickly, and they closed my card. :/"
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