Absolute Sound Laboratories/McIntosh Service Center

"I brought my 50-year old Marantz 2270 stereo receiver to Absolute Sound Labs for a complete restoration after the unit had a “catastrophic failure” in the power supply. That failure could likely have been due to both age and the presence of some counterfeit output devices from a cleaning and “tuneup” some years earlier at another audio equipment store. I found both Evan and Brendan to be clear and honest regarding the potential cost of a complete restoration. While supply chain issues resulted in some delays, ABS was able to source Marantz OEM parts to complete the restoration. When another driver failed, ABS stood behind their service warranty, replacing right and left channel drivers and other components that may have been affected and using compatibl and proven quality components where OEM parts weren’t available. After several hours of listening over a couple of days, I am impressed and reminded why I originally purchase my equipment. I am glad that I found ABS and would highly recommend their service if you have audio equipment that you value and want to continue to enjoy."

"Do not. I repeat. Do not bring your McIntosh gear here. They don’t answer the phone and hide behind “appointment only”. Amicable emails go unanswered. The only way to get a response is to threaten to come get your stuff, which you can’t because it’s “appointment only”. This is followed by no response to requesting a time. I’m not even sure this is a McIntosh certified repair facility. Calling McIntosh brings up serious questions as to the validity of this claim. Seriously *do not bring your stuff here.* If you want your work done in someone’s basement while your stuff is stored in a garage. This is the place for you. If you want to never get your gear back this is the place for you. If you want to have to call the police to get them to answer the door and give you your stuff. This is the place for you. Update to my original review: seriously don’t go here."

"Mark and Evan have always treated me with respect and are very communicative. The quality of work is always excellent. Beyond excellent, actually. ASL has restored not only McIntosh components for me, but other vintage hifi pieces and is always very up front with what to expect in terms of the time required to do the job and the cost. The two unhappy campers that have left "ornery" reviews are hardly representative of the effort and care that Mark and Evan show to their valued, understanding, and patient customers. RIP "Mr. Wilson""

"Just got my Fisher back after restoration. Third unit I have had them restore. As usual, works better than ever. Had to wait six extra weeks for some parts, but that vintage audiophile sound is worth it. Absolute kept me up to date, these are my electronics guys."