Fossil Store

"Absolutely amazing customer service from Dominic! Dominic turned a very bad customer experience from the Fossil web site representative into a very positive experience with our online purchase with Fossil. He had the ability to understand the problems we were experiencing, and was able to meet our needs effectively at the store. Thank you very much!"

"Incredible customer service! Callie helped me pick out my first smart watch and I absolutely love it! She was so kind and helpful that I seriously can’t say enough positive things about that experience."

"The level of customer service is off the charts!!!!! The sales associate was amazing and the Manager was also a gem! I have been around the block with my husbands watches over the years and have not found this to be normal. I would highly recommend the Mall of America store. They take very good care of you! Great customer service is hard to find and Kelly & Bella you are slaying it!!!"

"I was in to add a link back to watch that was purched for me as a birthday gift. But then fell in love and Purchased a "Ring watch" yesterday....using a certain app. Let's just say that I'm new to this way of paying. It was also close to closing, but Emily hung in there with me, had the most amazing patience that I'd ever seen anyone have. I'll never purchase from anyone else. I mean....this review doesn't do her justice."

"This a very deceiving store, you look at the size and it looks like a small booth. Well for a small booth, it has a great selection of watches, purses and product. The service was great and the salesperson was very knowledgeable of their inventory and helped me find the stuff that you couldn’t see on display. The prices were quite reasonable for Fossil as well."