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King Clean
1517 La Salle Avenue, Minneapolis, Minnesota, United States
About the King Clean
King Clean is a reputable institution located at 1517 La Salle Avenue in Minneapolis, Minnesota, United States. We offer top-notch cleaning services for residential and commercial properties, ensuring a spotless and sanitized environment for our clients. Our team of experienced and professional cleaners are dedicated to providing exceptional service and exceeding customer expectations. Whether you need a one-time deep clean or regular maintenance, King Clean is the trusted choice for all your cleaning needs. Trust us to make your space sparkle and shine.
Reviews of King Clean
"This business is a JOKE! Very poor/sporadic communications. I purchased a Groupon in Sept, wanted a house cleaning prior to the Holidays, could not do it, tried again this week, said nothing available for over 3 months. Don't do it!"
"It was an awful experience simply trying to make an appointment with this cleaning company. I reached out numerous times via text and phone call. Very unprofessional. Their voicemail box was full and they never answered a phone call, but would respond to a text days later with a random time they have and ignore any questions I had. I would not recommend working with this company."
"These guys do a great job! We are always happy with how clean our house looks and feels after they are done, and with two people they are quick in and out in 1.5-2 hours. They are so careful with our belongings too. I highly recommend."
"I bought a 6 hour voucher for 2 cleaners on Groupon and this has been a horrible experience. Paid almost $500 for this and they were supposed to be here at 11:30am and I can’t get a hold of the guy I’ve been in contact with, who’s number is listed on the website (Pablo). I’ve called, left voicemail, sent texts and have company coming in town today that needed my house cleaned and took the day off work for this. It’s now 12:30pm and I still have not got a phone call from Pablo. He did send me an email of pictures of a vehicle that’s shows damage. Not sure if that means this just happened and his cleaners are unable to come??? I scheduled with 2 people to be here, and not even one can show up? Or even worse, Pablo can’t answer my calls or respond to my text but can email me pictures of a vehicle??? If this is how he conducts business, I highly recommend no one wastes their time or money. Update: I sent a copy of this review to the cell phone number I have to ask that I get a phone call by 1pm and miraculously a very rude man called me within 2 min of that text to tell me Pablo was in a car accident. He said “someone’s life was at risk.” I certainly hope that was not the case, but based on the picture I got looks like it was not near life threatening. He also said “what’s more important?” as if I was stupid. I can understand life happens but their personal business should not be a reason why this business did not answer my calls until I sent a review text message nor did I ever get a call to cancel. This man, who told me he wouldn’t tell me his name because it doesn’t matter, that Pablo did communicate with me via email. Email? What happened to a phone call? I have thousands of emails, junk, spam, why would my appointments get canceled via email 1 hour prior to my appointment? It’s not like it was a cancellation days or weeks ahead. Is that right that I had to text this review to finally speak with a person? The man on the phone told me “that’s not my problem!” multiple times after telling him my frustrations of them not showing up and what I went through to clear my day for this. Imagine any business telling a customer “that’s not my problem!!!” All I asked was for a phone call to communicate. I finally got that and felt like I was arguing with a teenager, not a place of business that I’m paying for a service that costs hundreds of dollars! CLEARLY HE DID NOT CARE ABOUT MY FRUSTRATIONS AND EXPERIENCE. I didn’t ask for any of this. I was looking forward to having cleaners for the first time. Probably would have used them consistently if the service was good. I just wanted my house cleaned because I’m a busy mom who works a lot. Had I not been treated the way I just was on the phone, by a man who said he represents the company but wouldn’t disclose his name, I probably would have let it go. He’s having a bad day even though his bad day is now causing my bad day, at least I finally got a call. Being yelled at and told my concerns are not his problem tells me to warn others, do not hire Kings Clean MN or risk your time, effort and money. Another update: they claim to be accredited through Home Advisor but seems like that is false as well. See photo from Home Advisor business search"
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