Hero: Plumbing, Heating, Cooling, Drains, Ducts & Electrical

"Pat did a great job at checking out the issue I was having my toilet, recommended replacement parts, and quickly retrieved and installed for a fair, agreed upon cost. Toilet is no longer continuously running and back to functioning properly. Well done!"

"When i met Tyler at the door was very respectful, soft spoken and kind. He asked me to show him where the furnace is and we preceeded downstairs where I also showed him the electrical box. Once he began to work he was efficient, quick and professional. Once the job was complete he explained what he had done and summarized all his work in detail. The price was fair and equitable and I will definitely choose this company and Tyler again. I HIGHLY RECOMMEND TYLER AND HERO TO ANYONE LOOKING FOR GREAT SERVICE."

"We selected Hero because they had done a good job at another home we own with son. We had them out to install a new HVAC system there and at our own home. Comparing both installs and problems we had. None at first location but a few at second install. Minor one during install was a scratch in the hardwood floor near install area. Biggest problem was it took two trips from two different techs to fix problem of all burners firing. Wouldn't fire up third burner. I know people look down on many YouTube videos, but I had looked up problem and thought it might be a pinched assembly. When the second tech came out and I mentioned it to him, listened to me but did not seem to care of my input. After he made a call to someone else at Hero, he disassembled burner assembly and lo and behold that was the problem. After the first tech was there furnace would not fire at all. Electrician did a horrible job of connecting low voltage (thermostat) wires. He also installed the electrical box on the side of furnace which caused the door to install awkward. I corrected wiring and modified door to install correctly. Electrician also installed wiring of my electronic filter to run constantly, had to rewire that also. We've had the system 1 1/2 years now and everything seems to be fine."

"Sean Gibson did a phenomenal job inspecting my water and talking me through what to expect when installing a water softener. He was super knowledgeable and very kind. It was a plus for me because he is a veteran and I am still actively serving so we had a lot to talk about. Would recommend all technicians be as kind as Mr. Gibson! I can tell he definitely takes pride in his work! Kudos to Hero and kudos to Mr. Gibson for being an outstanding technician!"

"We recently had to face the unfortunate task of calling in a plumber to address a pipe replacement and leaking drain issue at our home. Home repairs, especially those affecting the wallet, are never something to relish. However, I must say that Hero Plumbing managed to turn this potentially painful experience into a surprisingly positive one. While the final bill still had its challenges to accept, the exceptional service provided by the Hero team truly made a difference. Throughout the day, they diligently worked on replacing old metal pipes, hauling away debris, and ensuring a smooth and efficient process. Their professionalism, from initial phone conversations to the completion of the project, exceeded our expectations. Moving forward, Hero will undoubtedly be our first choice for all plumbing needs and any other services they offer. In a world where professionalism often seems scarce, encountering a team that upholds such standards is truly refreshing. We extend our gratitude to Hero and, while we hope not to require their services soon, we look forward to working with them again."