Done Right Carpet & Restoration Inc.

"We found Done Right Carpet and Restoration on google. We chose them because they had great reviews. We called them in the evening while we were out town when our basement flooded multiple rooms. They responded immediately and came out that night to extract all water and dried our entire basement. They were quick to send pictures and invoice to our insurance company on our behalf. They were great to work with and then even helped in getting the repairs taken care of. Would recommend Done Right to anyone who needs help with water damage."

"Phenomenal service! Done Right came out to our house even though it was around 8 p.m. after a separate company damaged our kitchen. Despite the late hour, they thoroughly inspected everything and devised a plan to mitigate the damage. More than that, they provided incredible guidance on how to navigate dealing with the company-at-fault's insurance company. As someone who's not handy and has never had to deal with this before, I found the extra guidance reassuring."

"Experienced wildly unexpected water damage that was immensely stressful and Done Right Carpet and Restoration saved the day and ensured everything was restored properly in a very timely and efficient manner, highly recommended!!!"

"Jon was very responsive in being able to get to our house within two hours of the call. We had a main line sewer backup and Jon was there helping pull up flooring while the plumber was clearing the clog. He doubled the equipment needed to ensure everything was completely dry as soon as possible and sprayed all areas needed to disinfect and Ensure that the area would be completely clean when dry. He helped make sure everything was properly cleaned in a quick and efficient time, and helped us out in such a stressful time"

"I contacted Done Right through the BBB to get a quote on mold in a newly purchased home in Andover. I received a response within the hour and they arrived an hour later. Jon the owner was very professional and knowledgeable on what the process would be to treat the mold issue and what steps we should take to prevent this in the future. The quote for the job was given on the spot and no waiting till later or the next day to receive one. Jon and his helper were able to start immediately which was beyond my expectations and a huge relief to get this mold taken care of and have quality air in the home. Attached are pictures of the basement wall with the mold all the way to the top and the rotted subfloor in the kitchen. They removed all the bad wood and insulation and cut the rotted subfloor out. I cannot wait to see the end results in a few days I am a very satisfied customer with great peace of mind now. I would not hesitate to use this company again"