Art Anderson Septic Tank Pumping

"Very prompt, we were backing up and they came right out the same day! Very friendly staff!"

"Asked to come when not raining, buried truck husband pulled out said he would fix lawn never did. Asked to use extension but instead drove right up to pipe and over piping under ground. Last year only pumped half and sucked up bottom called, never returned call but was already paid. Been using for over 20 years but finding another that doesn't mind us paying them money for a job well done"

"Had to leave a message. When I called back the next day I was on the schedule and they showed up that day. Would have been nice to get a call back to confirm they got the message. Did a good job."

"My parents septic was frozen and needed to be pumped. They called and we're told they needed a part due to a truck being out of commission and that was the end of the conversation. No callback to verify they were coming out, no time set, nothing. Julie called my mother and was very rude to her. If I could give this place 0 stars I would. Very unprofessional and rude."

"The septic service provided itself was great but the receptionist, Julie, is very rude and temperamental. I accidentally sent a payment resulting in a $100 credit balance on my account and called to ask for my credit balance to be sent to me. Julie acted like it was a huge inconvenience but ultimately said she would send it. I live in fargo, an hour away from Detroit lakes. After two weeks I hadn’t received a check so I called again and was yelled at by Julie as soon as I kindly mentioned I still hadn’t received a check. Julie said she sent it and she didn’t know why the mail is so horribly bad but she would send another one and just tear up the other one when I receive it. Another two weeks went by and again no check so I called. As soon as I announced who was calling Julie immediately got defensive and said she sent two checks now and she’s not going to send another one and hung up on me! I called her back but she wouldn’t answer so I left a message and said I would be stopping by the place of business in a week to get my money and I would be contacting the owner of the business as well. Then julie called me back in a very nice voice and said the call was dropped - she didn’t hang up on me. Yeah right! Then Julie sweetly said she would send another check. I have no doubt I will get this one. Unfortunately because of this experience we will never use Art’s Septic service again even though it was perfectly fine. Julie is a horrible representative for their business."