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St. Paws Dog Daycare & Boarding & Grooming
1920 University Avenue West, Saint Paul, Minnesota, United States
About the St. Paws Dog Daycare & Boarding & Grooming
St. Paws Dog Daycare & Boarding & Grooming is a premier institution located at 1920 University Avenue West in Saint Paul, Minnesota, United States. We offer top-notch care and services for your furry friends, including daycare, boarding, and grooming. Our trained team takes your dogs for walks through the park, allowing them to enjoy the fresh air and stretch their legs. Stay connected with us through our Online Parent Pet Portal and follow us on social media for weekly pictures and videos of your beloved pets. Trust St. Paws to provide a safe and loving environment for your dogs while you're away.
Photos of St. Paws Dog Daycare & Boarding & Grooming
1920 University Ave W, St Paul, MN 55104, United States
Opening hours of St. Paws Dog Daycare & Boarding & Grooming
Monday:
07:00 - 20:00
Tuesday:
07:00 - 20:00
Wednesday:
07:00 - 20:00
Thursday:
07:00 - 20:00
Friday:
07:00 - 20:00
Saturday:
09:00 - 17:00
Sunday:
09:00 - 17:00
Reviews of St. Paws Dog Daycare & Boarding & Grooming
"I'm a manager at this place. I've been working here almost a year, and there seems to be no one better qualified! My pup was suffering from some pretty bad fear aggression toward any dog after a wicked accident when he was small! It was horrifying and scary to see the way he reacted to other dogs, barking and snarling, with his hairs on his back on end. Through St. Paws, he's made a full turnaround! He can spend all day there with not one issue! He plays nice and sweet with his friends and he loves sharing his toys! I'm grateful I had this wonderful opportunity and now I get to see my boy shine!"
"Our dog was bitten by another dog while under the care of St. Paws in January 2023. The St. Paw's owner assured us they would facilitate our veterinary costs being reimbursed by the other dog owner. We have not been reimbursed for a single penny of the over $1,000 of vet bills that we incurred caring for our dog after the bite incident and our requests for updates or additional information about being reimbursed have been ignored despite multiple attempts. Do NOT board your dogs here. EDIT: To reiterate - We were told St. Paws would FACILITATE the reimbursement from the owner of the dog who was responsible for the bite and all we needed to do was send copies of our receipts (which we did). We are aware we signed the client agreement. If St. Paws is unable to facilitate the reimbursement, they should have told us upfront that they are unable to collect from the other dog's owner and provide the appropriate details such as contact information so that we could request the reimbursement ourselves. Instead it is almost a year later and the only response we have received is that they are "sorry to hear we didn't read their client agreement"."
"I worked here for a year... the owner smokes inside with the dogs, cusses at employees and calls them hurtful names, doesn't ever show up even if he schedules himself...and that's just what I can think of off the top of my head. He left me with 35 dogs and pulled a no call no show. On the 4th he left 2 coworkers for the WHOLE day with a large amount of dogs (one of which was a minor) and didn't answer the phone when they tried to reach out to him. He left a bowl that dogs eat out of full of ash and cigarette butts in the sink for one of us to clean and when confronted his response was "what's the big deal". He didn't know one of my coworkers, he hired, was a minor until 6 MONTHS into her working with us and only found out because I told him. He neglects the dogs and doesnt want to work at his own business. When asked to come in during a short staffing situation he either just doesnt answer the phone or gets upset at you for "guilt tripping" into working at HIS OWN business. I have never had such a unprofessional boss and nobody that quits has left on good terms due to him cussing and screaming when he either gets your 2 weeks or you quit. I would not trust him with my payroll let alone a dog. I hope you reconsidered bringing your business here and going somewhere that treats both employees and dogs with respect."
"This was our 3rd or 4th stay here, and had had no issues previously. But now, I will not be taking my dog here again. My dog came home with a scratch on his nose, and his butt covered in poop. He did not sleep well apparently, as he passed out in the car and has done nothing but sleep since he came home. On previous visits, I had received report cards daily on how he was doing, with pictures. The past two times, I’ve only received an update at checkout. Not sure if that is a tactic to keep new customers or if they have been short staffed, but either way the lack of updates is another red flag."
"Updating my review after having been a customer for 5 months. St. Paws is just fantastic, especially for the price. They have flexible scheduling. The staff is super friendly. They have a great online portal. They fill out report cards that let you know how your dog is doing. They take photos (including the one I'm attaching of Juice). In terms of the actual day care experience, Juice seems to love it. She's excited to go in the mornings and a little less zany in the evenings. Also, the most affordable day care I've seen, and they're literally on the green line if you work downtown."
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