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U.S. Bank Branch
900 County Road 42 West, Burnsville, Minnesota, United States
About the U.S. Bank Branch
The U.S. Bank Branch located at 900 County Road 42 West in Burnsville, Minnesota offers a variety of financial services to meet the needs of individuals, businesses, and organizations. Whether you need assistance with personal banking, loans, mortgages, investments, or business banking, our knowledgeable staff is here to help. With a commitment to excellent customer service and a wide range of financial products, U.S. Bank Branch is dedicated to helping you achieve your financial goals. Visit us today to experience the convenience and reliability of banking with U.S. Bank.
Photos of U.S. Bank Branch
900 County Rd 42 W, Burnsville, MN 55337, United States
Opening hours of U.S. Bank Branch
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of U.S. Bank Branch
"-1 US Bank is the worst. Stay Away. they held a cashier's check for 8 days, which made my account account go negative, charged overdraft fees, and then said " Sorry there is nothing we can do, have a nice day. there is no reason to hold up a certified cashiers check, NONE..."
"I have been coming to this U.S. Bank branch location for my banking needs for the last decade. This branch and its employees used to be friendly, polite, and professional. Now the employees are rude, combative, and downright nasty to customers. Bank employees at this location are looking at my banking information, after I have left the building and they did not have my consent. I know this because they openly admitted to doing it. As a customer when I make inquires regarding my bank accounts, the tellers are combative and unwilling to explain bank policy and topics related to my accounts. I have brought my concerns regarding the unprofessional and unethical behavior of the employees at this specific branch location, to the branch manager. The branch mangers response to my complaints in the past, has been to blindly defend his employees, regardless of the video / audio evidence, the bank has from its own camera system to prove that the behavior occurred. It is evident that the branch manger does not take any noticeable action to correct the unprofessional behavior of his employees. The employees continue to behave in the same manner, as if they already know that the manger has no intention of correcting the behavior of the bank tellers, that is continuously brought up by the bank customers through in person complaints and online reviews. The 2.9 Star rating on this specific U.S. Bank Branch google business page, should explain everything you need to know about this location. There is a consistent theme in the google reviews of the bank tellers being rude and combative. I am absolutey disgusted with the bank tellers behavior at this location and the lack of remedial action from the Branch manager. Lastly when a customer tries to ask questions and make inquires about their bank account or transactions history, the tellers openly accuse the customer of being argumentative in order to gaslight the customer, so they can terminate the conversation. This is so sad to see this branch location go down hill over the years."
"I had my account closed without me even knowing because someone on my account wanted to open thier own account and Zach took it upon himself to close my account. Called the customer service they said Zach had no right to do that no notes anything on the account witch was Strange to them. They passed it on to the fraud dept. Bottom line is if you want your money safe don't trust Us bank. Now I have tons of headaches due to this Zach guy playing God with my account."
"Zach went above and beyond when setting me up with an account. He had stuff for my kids to do and made it an extra special experience for them. Thanks Zach! Looking forward to banking to US Bank."
"Came inside, needed to open another checking account. The first available appointment with the banker was the next day. Michele Schultz! You are awesome! Great customer service! I didn't even have to ask. You saw that I can't wait for so long and I was in a hurry. You helped me solve my problem by guiding me through the US Bank app. It literally took 2 mins. Thak you for being so patient with me!"
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