H&R Block 13001 Ridgedale Drive, Minnetonka, MN 55305

"Azza she's great to work with, she's very patient and explains every detail, giving the best advice for her clients."

"I went here June 2023 and just received a letter from IRS that made no sense . HR'Block messed up my taxes after I called IRS to ask. Useless . And also had the nerve to charge me $230 . Daylight robbery . How does HR block get away with this type of unprofessionalism .. not happy . Don't go here"

"My family has been working the annual tax refund with HR Block for three years, and we are so surprised to learn this year that a huge system error occurs while filing the state income tax. We are audited by the Minnesota Department of Revenue and it turns out a wrong calculation, from expecting to receive a refund to pay additional due. It costs us lots to file the tax, and we hope to receive the most professional service. Our tax analyst (no blame to her, she is really nice) told us that this error will be there if we come and file next year......And there's no way now we can have any refund/cost reduction. It truly destroys our trust and maybe a good time to find another professional institute..."

"AVOID! I made an appointment weeks ago, and then yesterday 30 minutes after the actual appointment was supposed to start, "Mo" informs me that he is not taking new customers and would need to work with someone else. This is after I spent most of the day gathering all the info to be ready and I really needed them to be done. Never again."

"My tax professional was GREAT. I've been a client with H&R Block for 7+ years and I've only come into serious complications while filing my 2022 tax returns due to a "system update". I don't believe I got the service I paid for."