U.S. Bank Branch 501 West Lincoln Avenue, Fergus Falls, MN 56537

"In October 2023, this bank told me that they would give me 4.5 percent on my business money market and then guess what?!?!?! They gave me .12 percent. They absolutely cannot be trusted. They lie and misrepresent."

"My card was locked when I went for lunch. A quick trip to this branch office and I had a new card in minutes. With todays digital world we need quick solutions to our problems, like I received today!"

"I have been with US Bank for over 40 yrs. NEVER have I experienced so much bias by an employee. I am disabled and live in a rental unit where there is only coin operated laundry. So after getting quarters for the past 5 yrs, I was told that I need a business acct to receive change. This is nothing but economic discrimination. I know they don't give one hoot about me. So I'll be taking my business elsewhere."

"In 66 years of banking this is by FAR the poorest example of a bank I've ever seen. Irregular, short hours, closed on Saturday and no wonder they go they people like changing underwear! This bank stinks beyond words. Owner doesn't care in the least as long as the ridiculous fees keep coming in! Don't bother telling me to email you or that you care. It's beyond obviois you don't. Just close the doors and get the inevitable over ~with!"

"Close friend of mine attempted to get a mortgage through US bank in Fergus falls. I believe the loan officers name was Jeremy. It was the worst experience for him ever. Loan officer said multiple times that there wouldn't be any issues, and after 3 months and still no approval, he contacted another lender and attempted to go with them. When he contacted Jeremy to get a copy of the appraisal, he said Congratulations you're approved! So my friend stuck with US Bank. 2 weeks later he was denied. Went to another bank and was approved and closed on his house in 2 weeks."