U.S. Bank Branch

"Poor communication at both branches located in Grand Forks. System crashes often, miscellaneous fees for services that banks are usually required to offer. Used to love banking here, but more recently it’s been an extremely poor experience."

"Now US bank is not open on Saturday. Why? So frustrating going to my local credit union. Done with this bank"

"They deposited my husbands check into someone elses account. The branch employee admits she made the mistake but It's been 2 days of trying to get this fee fixed. Today he's told he can use his card. We are on our third attempt and the card continues to be declined. The branch and customer service all say how very sorry they are that this has happened but offer no help or relief in a situation they caused. Instead we are told it could take up to 45 days. Best Part....wait for it!!! They will offer provisional credit but not until its been 10 days without this situation corrected. What???? We can't have provisional credit on a mistake they made and admit to making until 10 days have passed!! This is INSANE!"

"I’m very disappointed. We walked in to start a simple joint savings account and were turned away and told it was a two week wait for an appointment. We were helped immediately over the phone. Next my daughter went to the drive through to deposit her graduation money and was given no help by the banker just a generic deposit slip and an attitude. I would really love to switch banks as this is not the first time I’ve been treated as if I was an inconvenience at this branch."

"This branch of USBank was unprofessional, rude, and more concerned with personal conversation than helping a business owner out. Stay away."