U.S. Bank Branch

"There are some decent people working here but Maggie is just plain rude. She started out my personal banker meeting in defense mode and moved to condescending followed by talking over me before I finished asking a question. I look forward to closing my account."

"I don't typically write reviews but after two attempts at two different branches I can't help but feel that this is systemic. Both attempts failed in opening a trust account for my disabled brother per my parents wishes. I am tasked with settling my parents estate after the passing of my father. A highly emotional foregoing. I have banked with US Bank for many years and hold many accounts with them and was under the impression that accomplishing these tasks would be fairly easy and straight forward. I have always received exemplary service until now. Both bankers looked at me as if I was trash in their waste basket or wasting their time. I couldn't believe it at my first attempt, and was polite and walked away, at the second, at a different branch, I made my feelings known. I don't know what has happened at US Bank but customer service is certainly not a priority. Perhaps try a smaller bank if you are looking for a bit more customer care. I know I am."

"Cash machine doesn't work one taller working on a Friday afternoon worse service wver at a bank"

"We sat in the drive through for 15 minutes waiting for the car in front of us to be helped. Then waited another 10 to be helped at the window. Avoid this branch at all costs!! Oh and didn’t return our ID’s and then returned only 1 ID and had to go find the other…..another 5 minutes gone!!"

"Longest transaction ever just making it withdraw through the drive-through the gal of Asian descent helping me was too busy eating Cheetos to expedite my transaction. Save your munching for your break and help your customers. The gentleman next to you helped 2 customers in the time it took you to help me."