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TruStone Financial Credit Union
527 Central Avenue Northeast, Minneapolis, Minnesota 55413
About the TruStone Financial Credit Union
TruStone Financial Credit Union is a trusted financial institution located at 527 Central Avenue Northeast in Minneapolis, Minnesota. As a credit union, TruStone offers a range of financial services including checking and savings accounts, loans, and investment options. With a focus on member satisfaction and community involvement, TruStone strives to provide personalized service and competitive rates to help individuals achieve their financial goals. Additionally, the institution offers convenient ATM services for easy access to funds. Visit TruStone Financial Credit Union today to experience the difference of banking with a member-owned institution.
Photos of TruStone Financial Credit Union
527 Central Ave NE Suite 2, Minneapolis, MN 55413, United States
Opening hours of TruStone Financial Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews of TruStone Financial Credit Union
"Trustone's solution was unsatifactory, rates have gone up and they said there would be an additional 3 weeks of processing time. Complaint was filed against Cheng with the MN Dept of Commerce and complaint against Trustone to follow BEWARE! Cheng Vang |Assistant Manager | NMLS: 2179586 has no regard for anyone. Very rude and uncaring over the phone. And my Heloc application was denied and credit was dinged because he lost track of my file and did not submit the necessary paperwork."
"I’m strongly thinking about moving toward closing all 3 accounts with this credit union. I have made every credit card payment on time account always has a positive balance never over drafted. Been building my credit and have a car I am making payments on which currently is a high interest rate. You would think being my credit union they would help n want to refinance my vehicle. But any time I have applied for any type of loan with this company they have always denied me for everything. You would think them being a credit union they would help with building credit and credit consulting. But they don’t!"
"Tried opening an account. Had forms of verification except for a bank statement since it hadn't arrived in the mail yet. They asked for my lease and I had it on my phone. But for reason since I moved there in August it wasn't valid. It had to be within 60 days for it to be accepted. Never have I ever heard of such an arbitrary requirement just to open a checking account. Not sure if I will be returning here."
"I lost my credit card with my wallet a few weeks ago. I tried to report it from application but their application doesn't have an option. So I called and talked with someone for hrs. She disabled my card but never sent me a free replacement card. If I want to compare truestone with US bank .. I used US bank application and report a lost credit card. They sent me a free replacement card within a week with no charges. That's why the bigger banks have better service than smaller cu."
"I've been with TruStone for about 3 years. I switched over from a national bank and knew I'd be trading some of the efficiency from the well-oiled machine to something with less of a budget. But I have been sorely disappointed with working with TruStone. They've pushed me into checking accounts with $300 minimum balances, frozen my credit card without any notice or cause, stumbled over address changes for multiple weeks at a time, and really messed up my first ever auto loan. It takes them a long time to get back to you via secured email, their loan officers and managers have been either uninformed or displayed terrible customer service when working with them on things. I strongly advise anyone who is considering a credit union, don't choose TruStone. I'm actively looking for a new one myself."
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