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U.S. Bank Branch
16 9th Avenue North, Hopkins, Minnesota, United States
About the U.S. Bank Branch
The U.S. Bank Branch located at 16 9th Avenue North in Hopkins, Minnesota is a trusted financial institution offering a wide range of banking services. Whether you need assistance with checking and savings accounts, loans, mortgages, or investment options, our knowledgeable staff is here to help. With a commitment to providing excellent customer service and a strong presence in the community, U.S. Bank is a reliable choice for all your financial needs. Visit us today to experience the convenience and security of banking with U.S. Bank.
Photos of U.S. Bank Branch
16 9th Ave N, Hopkins, MN 55343, United States
Opening hours of U.S. Bank Branch
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of U.S. Bank Branch
"At the appointed time with a bank officer, we still waited for about 10 minutes while he served another client. He is however courteous to us."
"Spoke to a lady on phone today 12/30/2022 at around 9:15 am horrible just horrible. She cut the conversation while I am talking. Glad there are so many options ( Banks) to be a great customer"
"I had a terrible experience at this branch. I live in Hopkins and I would always go there to get a roll of quarters for laundry purposes. There is no coin machine in my apartment building so I have to go to the bank to get quarters. I have always gone there. I NEVER had a problem getting quarters from any teller at any time. However today when I went for my usual trip, I was rebuffed by a teller who stated "I had to be a customer to get quarters" I have lived in Hopkins for 2 years and have NEVER been told this in any previous times I went there. I believe the teller's name was "Jaime" or something similar. I explained that I have done this numerous times before with no problem. The teller then stated again you have to be a customer. NOWHERE in the bank does it state you have to be customer to do a simple exchange of cash for a roll of quarters. The teller was rude and did not handle the situation well. Another teller came over and was equally rude. I asked for a manager and that was not honored. The attitude of both tellers was not customer friendly at all. I was upset because I have done this exchange at this branch numerous times before. The rudeness made me feel like there could have been some racial animosity. I am African American. I have never felt that way before and do not make that accusation lightly. I will NEVER visit this branch again. I posted the same review for the 40 10 Ave N, Hopkins, but I am referring to the bad service at the 16 9th Ave North, Hopkins, MN Kevin D"
"Cold uncaring corporate bank that doesn't need its customers. I had a business account for 14 years ran into some problems and they wouldn't help me out at all. Absurd overdraft fees. The banker who helped me could not care less about issues with my account. They said they were going to give me a call and try and help me and retain my business and they never called me. Go to a credit union instead. Edit: 1 week later still no call."
"Bank Manager was arrogant and rude I have never met a meaner person. Been banking there for over 5 years. Dealing with him was the most miserable experience. I am in customer service and would never treat someone the way he did. Love the tellers they have always been amazing!"
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