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City & County Credit Union
1523 Central Parkway, Eagan, Minnesota 55121
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About the City & County Credit Union
City & County Credit Union (CCCU) is a financial institution located at 1523 Central Parkway in Eagan, Minnesota, United States. As an ATM and finance provider, CCCU offers a range of services to meet your financial needs. Please note that CCCU is not responsible for the accuracy, security, content, or services offered by other websites, and their privacy and security policies may differ from ours. At the Eagan branch, you can enjoy convenient technology, a coffee bar, a featured local business area, a space for quick transactions, and ample private space to discuss your financial needs. CCCU strives to provide a comfortable and efficient banking experience for all customers.
Photos of City & County Credit Union
1523 Central Pkwy, Eagan, MN 55121, United States
Opening hours of City & County Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Closed
Reviews of City & County Credit Union
"Donna Polubinsky is extremely helpful. I'm glad she was working today. As a store manager in retail, I love still seeing people with great customer service"
"Their responsiveness to customer complaints is terrible. They were rude and dismissive telling me "You are not the only customer we have." They program their computers to post date good funds deposits in order to generate overdraft fees. Unbelievable! Their online banking services are inconvenient to use and poorly designed. We are moving our family and business accounts out of there. They are very diverse and inclusive."
"BEWARE -I wish I would have read these reviews about discrimination before coming to this bank and wasting 3 hours of my time. I can honestly say I believe I was discriminated against just like another reviewer said. It’s ironic that even another reviewer with a Hispanic name said he was also denied a credit card with $27,000 deposited. To be fair, the banker that helped me was excellent and very nice. I applied for a credit card, I have a decent credit score a stable job as an RN with over $100,000 annual income. They wouldn’t even approve me for $1,000. With a very weak explanation from the manager and underwriter. I have good payment history and no active collections. I believe the underwriter saw my ethnic name and was biased. I am baffled at the inflexibility of this credit union, and I have never had an experience like this. Royal Credit Union in Apple Valley approved me for $15,000 instantly that same day after I left."
"I am personally hurt by all of these negative reviews about such a phenomenal establishment. I've been a CCCU member for over ten years along with my family. I know much of the staff very well along with security. Karla, Tyler, Christi and more do a stellar job at creating relationships with members. Many of these reviews are outdated and from a completely different staff (that I also question the negative reviews about) and establishment, as they moved to a newly renovated facility over a year ago. I'd like to tell you my experience. Five stars doesn't even begin to cut it. Often times the staff greets me (and my dog) before I enter into the first set of double doors before entering the facility. When I enter, they greet me by name (and don't even need my member number) and ask about my family, recent trips, how school is going because I am a teacher, and how I am getting along on a day to day since my mother passed away last November. I remember telling Karla Wallace about my mother, another CCCU member that she knows well, and she cried because she had such fond memories with my mother at the Credit Union. From mundane transactions to helping her pay off her house, Karla remembers it all. The whole staff treats me with respect. Because of my mother's passing and some technical issues (that was not their fault), I had some complications with my account. Karla was quick to fix them not because she just wanted a happy member and to move on. She could see why those issues were problematic and fixed them right away because that's the right thing to do, not because it's just a Google Review away from ruining a reputation. I will always be grateful for the help I receive from CCCU Eagan Branch and will forever recommend them to others. They are kind, compassionate, helpful, knowledgeable, friendly, and always willing to go the extra mile for all of the right reasons. Any community is only as good as the people in it, and I tell you that this is the best it gets, and I've been to other banks. I have no plans to switch banks ever because of this amazing staff! I love them!"
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