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U.S. Bank Branch
13501 80th Circle North, Maple Grove, Minnesota 55369
About the U.S. Bank Branch
The U.S. Bank Branch located at 13501 80th Circle North in Maple Grove, Minnesota is a trusted financial institution offering a wide range of banking services. Whether you're looking to open a checking or savings account, apply for a loan, or speak with a financial advisor, this branch has knowledgeable staff ready to assist you. With convenient hours and a commitment to excellent customer service, U.S. Bank is dedicated to helping you achieve your financial goals.
Photos of U.S. Bank Branch
13501 80th Cir N, Maple Grove, MN 55369, United States
Opening hours of U.S. Bank Branch
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews of U.S. Bank Branch
"A stupid layout that the ATM is the same lane as a teller so if someone needs a teller you can't access the ATM."
"I switched banks, the only account I have still there is my mortgage account which I can't refinance to a lower rate. I had a bad interaction with the branch manager a couple of years ago. I ended up switching to a credit union and that was the best banking decision of my life."
"Went to cash Minnesota 2021 tax rebate check which was drawn on U.S. Bank and was told there is a $7.00 fee to cash it for non account holders. If a check is drawn on the bank there should NOT be a fee to cash it. I don't recommend doing business with corporations that have such poor business practice."
"If you could avoid doing business with them, you're better off doing so. Unfortunatley, my mortgage loan was sold to them and I'm stuck with them, not by choice. If you do get stuck with them, hope you never have to deal with their abysmal customer service or endless phone calls. I've had calls to customer service, "senior" reps, supervisors, mortgage agents, and onsite agents. 90% have no clue what is going on and just parrot the same phrases or pass you to someone else. Be ready to repeat your issues, explain what's going on as they have some poorly trained agents, have your concerns not addressed, and be sent useless email adresses who never even respond. I had to get some fees waived and asked to speak to their supervisor in which they proceed to play telephone while I waited on hold several times, before getting me to the person I asked for from the start. Overall: unproductive waste of time, bad accountability, much needed improvement, unsatisfactory, and horrible policies. It's saying something when Wells Fargo's CS is easier to deal with..."
"Horrible design and service. Who puts an ATM in the commercial lane? I went to deposit some cash. The line was ridiculously long, then the ATM wouldn't accept my transaction. When a teller finally slammed the commercial drawer into my car to take my transaction after about 15 minutes, not saying a single word to me the entire transaction. While I watch the other teller on her cell phone the entire time. Horrible Horrible service and design at this branch."
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