Desert Orthopaedic Center - Southwest Office 8205 West Warm Springs Road, Las Vegas, NV 89113

"Dr Hayashi was very great with explaining to me what to expect for the epidural steroid injection and answered all my questions very thoroughly. 5 star experience"

"What i had done was not bad at all the dentist is far worse. Dr was not intimidating at all i imagined the worst since i had not ever had the procedure so far good i have not got up to speed on my usual routine taking it slow."

"Physical Therapist Christina was excellent. Very professional and thorough!! I look forward to doing this physical therapy for my tennis elbow now, and hopefully won’t need surgery after all but we shall see!"

"100% do not recommend. I waited months to see a doctor, was told I needed surgery - which that doctor did not do - and that someone from the surgical scheduling team would contact me to set that up. A month later, no call, called back, couldn't find out anything. Had to wait for another call back, was told that I was supposed to have been told to call in and make an appointment with one of the surgeons there! WASTE OF TIME AND MONEY! Why would I see and pay to see another doctor when I already saw one who totally dropped the ball. Will not go back."

"If it weren't for the excellent Doctors and medical staff here I would go to another location. The staff and system for answering phone calls is an absolute joke. You would expect a professional office like this would employ professional personnel to handle phone calls. NO ONE ANSWERS THE PHONES!! If you are lucky enough to get someone to answer your call they transfer you to someone who DOESN'T ANSWER. I have been trying for nearly 3 weeks to get a prescription refilled. The pharmacy has called..I have called and no response!! If there is an issue couldn't someone call and let me know??!! My prescription has run out!! Do they think this is a fun and games that I take this medicine for fun?? If I didn't need it why was it prescribed?? How would they like to go through the chemical imbalance of having something suddenly withdrawn?? Christmas was 3 days ago..I get that that can interfere but this has been 3 weeks what's the excuse for that? If they are closed why isn't there an answering message to say so?. Why when you are transfered and they are busy is there not a message to put you on hold? The professionalism of a practice starts with the first contact. Get your act together...train your staff!!! Or hire more people."