Fat Freeze Body sculpting & Laser Lipo 4195 South Grand Canyon Drive Unit A, Las Vegas, NV 89147

"Stephanie was great over the phone and also when I came in she asked my Areas I need to work on and we were off. It was very clean and comfortable and the there is no pain but you can also tell it's working after one session I would definitely recommend to anyone and I will definitely be back."

"UPDATE: The owners response to my original review is a flat out lie, the reason all reviews are 5 star in my opinion is because they offer you free service to write a good review (I was offered this), again this is my opinion. I was never irate, loud or rude to anyone and found the staff to be very friendly. They are in an Allstate building and share the office space which includes the loft area. Where I was at was in the loft. I find their statement as a serious defamation of character and can be proved in a court of law as a flat out lie by pulling in the allstate agent, the customer the Allstate agent had in the office, any and all phone calls had at that time (they had about 3 of them while I was in the same room before going upstairs to the loft and they were very apologetic) and the person that was there after me as well as my phone records to prove I was NEVER on a call while there being irate as they claimed. My complaint wasn't about the staff as they were accommodating even with me being late in which I stated in my original review. My complaint was about the service I paid for vs. the service I got. My complaint was about what they show on google vs. what's on site. My complaint was about what's on their website vs. what I experienced. My complaint was about what you see on Groupon vs. what you actually get in person. You better be able to back up your statement with the lies as I will be reaching out to my attorney to contact you regarding this matter and what I feel to be defamation of character. All phone records, witness's that were there in the building while I was and the customer you had there while I was there can all prove your statement is a flat out lie. I don't need to know them as dates and records, don't lie. When I asked the gentleman why the assistance was leaving he told me because she's off and she always leaves when she's off. In addition I was called again confirming my next appoint and have this documented which if I was so irate, not sure why they would call me back again. Very disappointed with not only the service but the owners response of nothing but lies. I did update my review to show the actual cost I paid which was $230 vs. the original $300 I posted about."

"So I purchased 2 Groupon's - one for Laser Lipo and the other for Sculpt Pod for a total of $230. THIS WAS A WASTE OF MONEY AS I WON'T BE RETURNING FOR THE REMAINDER SESSIONS SO A TOTAL LOSS OF $230. I understand when you purchase on Groupon you can expect the bottom of the barrel. It was difficult to make an appointment as they work off mobile numbers. When I first purchased I called and left a message. Someone sent me a text saying to call Maria at another number or text and she'll schedule. Called for 2 days straight and texted - no response. Reached back out to the first number and they stated they gave me the wrong number and gave me the correct one. When I called back a man answered and said to call back in 15 minutes he was on his way and this was after opening hours. Finally got the appointment for laser lipo as the Sculpt Pod is not in working order (why they are selling groupons for this product, I don't know) no directions, no address, just an appointment. The day of my appointment I was running 5 minutes late and called, they were accommodating to my lateness and at this time I asked for cross streets and was informed they were inside the Allstate building. I got there and the Allstate insurance lady was to the right speaking with someone and when I asked about this company she said "they're over there the door to the right", keep in mind there were 3 doors to the right. I was headed that way and a man opened the door. I walked into the room that is featured in these photos which was inviting and exactly like the photos. Two people were in the room constantly on the phone, the man kept telling her to take care of me and she kept taking calls and responding to text messages which was scheduling other appointments as they work strictly off of mobile phones for this business. Granted I was late so I was ok to wait. I was then walked up stairs to the full body vibration machine which they claim is better then the one down stairs. Up stairs is a loft area, here there's a box, literally 3 walls and a roof with a vibration machine in it, the ones that run about $200 on the internet with a curtain rod. I was instructed to get undressed except for bra & panties in the hallway area and to just put my purse and clothes on the floor and to put the goggles on the wall on my face. Once I was done to let her know and she could remote start the machine. She said once done, let her know and she will move me to the laser lip area. 10 minutes later the machine stopped, I got dressed, and walked out and looked over the railing of the loft and she was headed out the door. I was saying hello, I'm done and nothing. The guy heard me and came up and walked me to my "cabana" for the laser lipo. This was 4 curtain rods hanging from the roof with curtains in the open loft area. Inside was something that looked like a dental chair. Then i was handed each pad total of 12 to put on my body as I see fit. As I was laying there I heard him bring someone else in to the full body vibration box and note - this was not sanitized, granted it was just my bare feet and my face on the goggles but was not sanitized prior to someone getting in after me which leads me to believe it was not sanitized prior to me going in. My groupon included 6 sessions of laser lipo w/ full body vibration and 3 sessions in the sculpt pod which I wasn't allowed to schedule for because it was still down. In addition there was no paperwork to fill out, no intake form, no waiver to sign. They have no clue who I am or what service I got because they schedule over the phone by name and number then process you in and out so they can collect. Which they were sure to let me know that next time don't purchase Groupon because they have to give up 50% of the money. I did a lot of research (or so I thought I did) prior to purchasing because I was spending $230 and this is not at all what I expected. I believe the website is based off the franchise and not this specific office. SAVE YOUR MONEY!!"

"I traveled to Las Vegas just to do fat-freezing with Chris. I did a lot of research online and wanted a place that would really help me get results without surgery. I have done cool sculpting before and knew I was a good candidate. After my phone consultation with him I love the fact that he explained what really happens after you freeze fat. I booked an appointment and we did the fat-freezing machine, infared light, and lypolosys machine to break up the fat. I noticed a difference immediately. My husband was so impressed that he did it too. I would highly recommend Christian and Cryo-Shape Cold Scuplt body conturing."

"I did the fat freezing section & sculpt pod, it was all well explained & so far like my results! LOVED the clean medical spa environment & reliable service. I got a quote from another fat freezing service & it came out to $4000, this cost me a fraction of that! Will post my before & pics soon"