Renown Advanced Wound Care
1500 East 2nd Street, Reno, Nevada 89502
About the Renown Advanced Wound Care
Renown Advanced Wound Care, located at 1500 East 2nd Street in Reno, Nevada, is a leading health institution specializing in advanced wound healing, ostomy care, and specialized foot and nail treatments. Operated by Renown Regional Medical Center, our team of certified professionals is dedicated to providing comprehensive care for both acute and chronic wounds. Our patient-centric approach ensures that each individual receives personalized treatment and support. Experience the difference with Renown Advanced Wound Care.
Photos of Renown Advanced Wound Care
1500 E 2nd St #100, Reno, NV 89502, United States
Opening hours of Renown Advanced Wound Care
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Renown Advanced Wound Care
"I left a VM with scheduling about 12 noon on 8/30/22 before leaving the hospital to schedule wound care. I hadn’t received a return call by 10am 8/31 so called again, to be told only Lexi could schedule the appt. By 3:30p I hadn’t heard back from her so called again to be given a 9am appt this morning 9/1. On the 45 min drive to the appt I encountered an unexpected construction zone as I knew I would be late, again nobody answered the phone and I lady a voicemail 20mg sent before my appt that I would late. So I showed up for my appt 10 mins late as expected and they refused to see. I hope this wound doesn’t get further infected as now they won’t see me until 3:30pm tomorrow 9/2. Not the most professional group here."
"Providers are great, although wound care advice is often different at each visit depending on who you see. My biggest issue was that my visits were coded as surgeries and I ended up with huge copays... I could not get this resolved."
"These guys have cared for me 30+ times over the past twelve months. I have found the staff to be consistently great and their overall level of expertise is superior to what I received in the hospital next door. Schedule your appointment in the morning if possible, they do tend to frazzle just a bit in the afternoon"
"If I could give negative stars, I would have! This place is far and beyond the least customer/patient service oriented "medical provider" I have had the severe misfortune of having thrust upon me due to a family member's emergency health crisis! Not only do they have minimal knowledge of hipaa forms, they excruciatingly unhelpful and unpleasant. Perhaps the skilled staff could better explain the need for regular dressing changes to the front desk staff for a basic understanding of why appointments are needed and should be scheduled in a timely manner. Also, expecting patients to sign acknowledgement of forms that they have not been provided or allowed to view seems highly illegal! Becoming dismissive and confrontational when asking for the forms to be provided for review before signing acknowledgement seems like a poor business practice especially in the litigious society we live in. Their philosophy seems to be since patients are required to utilize certain providers by their insurance companies, common human decency is not required. In short, I strongly suggest if your finances permit, go outside of network and seek wound care elsewhere! Just to be clear, the skilled staff is wonderful and it is unfortunate that they must be lumped in with the trolls guarding the bridge!"
"I went to the Wound Care Center this year with non-healing wounds on my hands. For three visits, the medical staff there applied over the counter band-aids. After the third visit, the medical staff concluded that they could not do any more for the wounds and that they would just have to heal over time. Not only have these wounds not improved, they have gotten much, much worse. For putting on the over the counter bandaids/bandages and some ointment, I was charged about $800.00."
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