Renown Medical Group - Los Altos North
1525 Los Altos Parkway, Sparks, Nevada, United States
About the Renown Medical Group - Los Altos North
Renown Medical Group - Los Altos North is a reputable healthcare institution located at 1525 Los Altos Parkway in Sparks, Nevada, United States. The primary care doctors at this facility provide comprehensive medical care for patients of all ages, including checkups, immunizations, referrals to specialists, lab work, X-rays, imaging, and hospital admissions. If you have a specific medical condition, your primary care physician can recommend a specialist tailored to your needs. Please note that appointments are required for primary care visits and availability can be checked by contacting the Call Center at 775-982-5000. Hours of operation may vary during holidays, emergencies, and other circumstances.
Photos of Renown Medical Group - Los Altos North
1525 Los Altos Pkwy, Sparks, NV 89436, United States
Opening hours of Renown Medical Group - Los Altos North
Monday:
07:00 - 17:00
Tuesday:
07:00 - 17:00
Wednesday:
07:00 - 17:00
Thursday:
07:00 - 17:00
Friday:
07:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Renown Medical Group - Los Altos North
"Kaira Lyons is extremely caring and concerned about her patients health and well-being. I'm so happy I found her and the practice."
"Spent 45 minutes driving into town for an appointment to find that they canceled the appointment because I arrived at the time of my appointment. Apparently on time is now late, and early is on time. Insane. Complete disrespect for patients. If they're going to have you waiting 30 minutes or more for the doctor, what does it matter?"
"Just had an "appointment " to get a primary care Dr and talk to them about some problems I've been having. Didn't see the Dr for more than a few minutes, she was not nice or attentive, she was cross and continued to cut me off. Ignored my symptoms and basically sent me on my way. No referral, no labs just, no follow up appointment, nothing just see you later. I felt like I was interrupting this lady during her lunch or her watching a movie. I literally wasted 2 hours. Now I get to find a new Dr cause that woman was awful. If you have an appointment with dr Joan Thomas do yourself a favor, cancel your appointment and find a different dr. She's the reason people hate going to the dr."
"Use to love coming here until they started changing things without letting patients know. Such as the mandatory 15 min early check in. When I expressed that it's unfair to hold patients to this when no kind of notice was sent out & I wasn't made aware during the scheduling, the ladies at the front desk just said "okay. Okay. Okay" in the rudest tone. Like....? Talk about lack of professionalism & care for patients. This is the new California.. where patient care comes last & $$$ always comes first."
"The only employee at the counter was very short/curt/rude to the patients/clients. There were 3 women who were all scheduled by phone & were told to go to the incorrect Los Altos office location. When they each arrived less than 5 min between first & last patient of the 3, & all 3 were told they had to reschedule because they missed the appointment cut-off time, by less than 1, 2 & 3 minutes. It was a very big "Oh Well!" from the employee at the check in counter. It was of NO consequence to that employee that not 1, but all 3, separate people were ALL told/given the same mistaken information of which office to go to for their appointments. Her reply was, well, you should've checked. Personally, I don't make a habit of questioning the employees of a company when they are politely doing their job... IE: Like the schedulers over the phone giving the directions of which office to go to & how to get there. That employee needs some really serious retraining on customer/client/patient service. The Medical Assistants were very nice & did their job very well as did the Physicians too! I sincerely hope the remaining employees who work at the check in/check out desk."
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