Parks Marina Inc 24457 178th Street, Okoboji, IA 51355

"We dropped our boat off for winter storage and maintenance on Labor Day. Even though they were very busy, they quickly helped us tie up at the dock and check in at the service department. Their prices aren't cheap but they do provide great service."

"I took my boat there for service and in the 5 days they had it got a 10' scratch on it, they pretty much told me tough! The GM wouldn't call me back! I didn't ask them to repaint it which I could have I asked for the wet sanding and detail bill of 400 dollars and they could of cared a less! Just beware if you have service done! They even had a service mgr come out and look at it and said oh yes it's a fresh scratch!"

"Stored our boat over the winter. Notified the Service Dept., in writing, three weeks ago that we wanted the boat ready today. We called Monday and Friday this week and were told the Service people would call us back to confirm today. We were told “Will call when the boat is ready.” Waited all Saturday and no call. To repeat, we waited all of Saturday for a call. Radio silence from the Service Dept. so at 4:30 pm we arrive at the Service Dept. and ask if the boat is ready yet. We were told, by a less than helpful Service Dept. employee that “The boat is ready, would you like us to launch it?” Never, ever told we had to ask for the boat to be launched. Ever. We were repeatedly told we would be called when the boat was ready. Wasted the entire day waiting and then when the boat was “launched” and the cover removed, we discovered the interior had not been cleaned and vacuumed as requested. The only reason this is not a one-star review is because of Nigel, who organized a crew to clean out the boat and apologized for the poor communication on the part of the Service Dept. of Parks Marina. A very lousy experience."

"Worked with Steph on purchasing our new Crownline. Experience was great. She was very knowledgeable. I would recommend them to anyone."