VA Southern Nevada Healthcare System

"Hospital design is horrible. The idea that veteran has to come here for appointments instead of going into the community. When they live on the other side of the city. Almost an hour away is ridiculous. And to make appointments out for weeks and months . That are supposed to be able to be made within 30 days or less is ridiculous. And they refuse to let go of there veterans to go into the community and want to keep their thumb on them and in there crooked Health Care System, no matter what. They don't care about the veterans, they just care about the red tape. And the ER is just as bad!!! you'll wait 3 hours get a shot and go home for any kind of pain. If you're in a wheelchair and you ask for a drink of water or something or some help they'll tell you to figure it out for yourself. Continues to be predictable as one of the worst VA facilities in the country!' And if you don't know how to use a smartphone and if you've never been there before.... welcome to your nightmare. Courtesy of the VA and the government that pretends it cares."

"My husband is a patient in the hospital and spent a stay in the ER, his care in that Dept was outstanding, the staff was caring and provided update of his care on a regular basis. Each staff entered his room #12 in ER they gave us a update of their findings, this ER is outstanding. They were caring and explained all that they at found We are so please with our VA hospital, they deserve an A plus rating Marilyn Sirna on behalf of Veteran Sylvester Sirna #7349"

"Not sure how this place has 4 stars. And I’m not sure why I even continue to come here hoping to get help. It’s useless as a young back woman. I’m over it. Doctors rush you out with no answers. Even with MRI results or x-rays that say other than “you’re okay”. Bad mouth patients and other staff members right in front of patients. I seen a Dr. Yesterday, that told me straight up “I’m sorry that you are not getting the proper care that you need and deserve, and I hate to say it, but it’s because you are black”. I was shocked that she was of other race and noticed it without me even saying it… I am tired, sick, and frustrated with VA medical. They really shouldn’t treat people this way. Especially, after serving this country. Perhaps this is why so may suffer in silence."

"Please designate an employee parking area like most V.A. hospitals..for its not fair your employees with the hanging handicap sign or plate utilize the parking spot all day long!! Just be around after 4 p.m. and watch how folks in scrubs, etc, walk out to their car, taking up space for 8 to 10 hours. I mean, come on. Start verifying the employee name with the hanging tag and/or have them a designated area to park in."

"I've been to multiple VA's across the country. I have to say, this one has been pretty good to me. The magnitude of their mental health services improves. I've had bad experiences, but they're always resolved and switching providers has never been a difficult objective to find the ones who suite me. I highly recommend veterans to try a PRRC group to help elevate coping skills and learning skills. The team at Cheyenne are above phenomenal at what they do"