The Cosmetology Institute of Las Vegas

"On this day, I generally go to the Academy of Hair on Charleston with the Services in impeccable. I came here today. The young lady at the front desk she’s brown skin her Customer Service is the absolute worst. Now she can hold private conversations with the young ladies that work there, but she’s extremely short with the client. Everything is you can have a seat all three times. I’ve had to ask her questions today. I felt she’s been extremely rude. She does not need to be at the front desk. I was going to receive a credit I asked for a receipt she said I wouldn’t receive one and it was like she was going to proceed to speak with the instructor. I asked her because she put something in writing so if I came back again , it will be in system. She act like she was upset but I explained to her I didn’t want to come back for my credit and then the person didn’t see it in the system because if you remember you’re having a whole conversation with someone but every time I tried to have a conversation with her I had to have a seat it was almost like she’s chastising me , but I have a credit there I may or may not use it but yeah Service was horrible. I wasn’t impressed at all."

"Crystal S. Did my pedicure and it was sooooo relaxing. It was extra comforting that the instructors popped in every so often to see how she was doing. Will definitely make this my routine spot!"

"I will not be coming back. I was there all day. My hair is fried, no teacher came around and checked on it. It definitely wasn't what I wanted. I understand it's a school but I've been to all the schools here in Vegas and have never had this happen. I will be driving back to the other schools never again will I be back."

"Ms. Lusy is a wonderful student. I did a Big chop and she handled it with pure confidence. If she needed help Ms. Charlotte was right there to help. I received exactly what I wanted and will definitely go back again. Thank you Ladies"