Plato's Closet Reno

"Their Google Profile says they are open at a new location. I go to that location, and their storefront is literally boarded up. I go to their old location near the mall, and their sign is torn off. No one answers the phone when you call. I eventually got ahold of someone at the Carson City location who told me that they should be at the new location. The new location is not open. No windows, no doors. Construction tape up everywhere. This is not the first time that this Plato’s Closet gives false info about location hours."

"If I could give a zero I would. They pick and choose what days they do buys now that they have new ownership. When discussing this with the manager after carrying in all my items she was beyond rude and had horrible customer service. Also every employee is of one race there is no diversity. I would NEVER recommend as they skimp on the price when doing buys anyways. Must more beneficial to donate to a women’s shelter! If you notice every review since new ownership has taken over has been a 1."

"Extremely disappointed that I was given a gift card from another Plato's closet and upon check out, was told that they do not accept them from other Plato's Closets. The clerk called Raysa, the manager, who informed her to just apologize and did nothing and again, said we don't take them, even mentioning that corp. was aware of the situation. Yet, online it states valid at all locations, on the back of the card it indicates the same. The clerk went as far to explain that they don't even take cards from the next city over, yet the cards states, "All locations". The overall response was best of luck while there were several teens running in and out of the back office and laying on top of the counter."

"kept posting on social media they were closing until midnight due to a “new years clean out”. Couple people and myself included were stopped at the door with it being closed at 11. Shouldn’t bother promoting the “close until 12” if cut off is at 11 and then won’t bother updating on the socials."

"If i could give this place 0 stars i would. I have been here 4 different times due to the information that employees would give me to be able to trade my clothes for cash & every time i have been disappointed. They are only looking for specific name brand and new with tag items. This limits a lot of good quality clothing that has nothing wrong with it, just doesn’t fit anymore. You’re better off donating it to goodwill and writing it off as a tax write off. I was able to trade some converses and hat but only for $9 and change. Good luck. They open at 10ish not 10 & if you do have what they are looking for, they are only accepting buys from 10ish-3pm. Hope this helps and saves you time and disappointment."