Forever 21,

1300 W Sunset Rd Suite 2229, Henderson, NV 89014, United States

"My teen LOVES this place!"

"This is a pretty good f21. Best part the employees are nice :) An these Holographic leggings rocks!"

"I like Forever 21. Its inconveniently located inside the beautiful Galleria Mall. Forever 21 is clean and the staff is friendly. The prices are very reasonable. I often stop in when I have time and would recommend to all ages."

"The store 'manager' Paige should really get a lesson in customer service. I came in with a dress that I purchased that had a hole along the seam. Clearly not my fault. While I was waiting for her to assist me, I grabbed several other garments to purchase, and wanted an even exchange, dress for dress on the one with a hole. Had the reciept with no tag, she told me she would do it as a 'courtesy' but then they didnt have that particular dress so nevermind!?!?! I asked her what her solution was, and she told me to leave the tags on everything....lol, didnt see her with tags hanging from her clothes. Her poor customer service led to me to leave the 65$ worth of extra garments I was going to purchase at the counter....her words to me, 'count it as a loss'."

"Buyer beware. Do NOT purchase anything from them unless you are certain you want it. Or else you can't return it except for store credit. In essence, once they have your money, it's gone. We ordered something online for my daughter and the items didn't fit, so we tried to take them back to this local store, tags still attached and all. Crazy idea, right? Even the customer service rep on the phone said the same thing. Well, only for store credit there. Need to pay for return shipping to get actual refund. I then contacted customer service and sadly, this is there policy. They tried to tell me bricks and mortar stores are separate entities, but that's honestly not the customer's concern. Why have a national brand where online orders can't be returned at a local store. Greedy store will never get my family's business again."