Sanford Eating Disorders & Weight Management Center

"I once rated this place 5 stars! I boasted to anyone who I came across with an ED. I saw many providers well over 5 years here. Im not ashamed. Many helped me thru some of what seemed some of my darkest chapters. Understanding and acknowledging my ED now is something I am proud to say Ive accomplished and continue to personally experience and grow in. I have overcome so much yet it saddens me to feel so unheard by my medical provider. I feel there was a blurred vision a disconnect of their goals they saw fit for me and my personal goals. It always felt their medical view and understanding of me was “more valuable, more important” because they seemed to “know more” about me than even I do. The judgement I started to feel was unwarranted and uncomfortable especially in this specific space. I began to feel a need to disengage more and more the less “heard” I felt because the “louder and more clear” I represented myself they only viewed it differently or looked in my chart at the “history of me” and what occurred instead of what transformations have actually occurred and actually listening to me. Its a shame:( I am still thankful for all the years with the providers who did listen but perhaps I need to look elsewhere and see someone who may have a “fresh” look at the actual person I am today and not look at my illness or chart and define me for that and feel as tho my goals are “set” around someone else. I had multiple goals to achieve. Im ready to rise on top of the next one and not wait for my team to be ready to help support me in it as medically I will need some help and I just have not gotten that here. It starts to feel like “bill” this provider “accomplish” this for another so many months then just maybe we’ll consider. A dangling carrot and im just not buying anymore. Note for others. Listen to yourself. If you put the work in. Do not doubt your judgement and Do Not set aside your dreams and goals because someone else on the team doubts you based on your “rap sheet” (diagnosis). Move forward to someone who will listen and believe you."

"Do I leave the message from my chart or just speak my heart? I didn’t want to be public but I am left with no choice. This is such a great location and unfortunately at my time were unequipped to work with a patient with any other mental illness such as anxiety. I had my treatment discontinued for that: an anxiety attack that I had communicated I wanted help coping with. This is a facility for those with mental health issues and it saddens me letting walls down to show your scared was a cause of dismissal and something I could see happening to anyone. I urge this place to become better equipped to working with the whole person. That said there was an outlier. The best part by far here was the dietitian Erin. I thank you for doing what you could with our short time to treat all of and working with all of the quirks."

"Update; the response below was only for show, I called and never got a response. I did try making an appointment again and was double booked appointments on me without my knowledge. Haven't even made it past the receptionist yet, she pretended to be a nurse talking about evaluations and got private information from me meant for professionals only. So I am already not feeling good about this and the few people here that left good reviews sound fake with no names or details on why it was good."

"Katie Thielges has been no help or encouragement whatsoever- in fact the opposite! When I leave her office I feel worse about myself, leaving in tears! Who does this kind of job if they are going to be condescending to the patients and on top of it making them feel like a huge failure!! A request was made to change providers."