Subway 8170 South Eastern Avenue, Las Vegas, NV 89123

"Ghetto as H€££. I ordered online to go. The sandwiches arrived smashed and they didn't include the cookies. Also, the sandwich bread was torn. It was as if they didn't have a sharp enough knife when they cut it. Whatever they did they rough handled it. I called the store. The male who answered was RUDE and chided me "oh, you didn't get your cookies?" as if I was a child. I told him with that attitude we would just want a refund. He said "Sure ma'am, whatever makes you happy." I sent my son back with the sandwich and receipt. HE KEPT THE SANDWICH AND did not provide a refund, after telling us to bring the food back for a refund, and he gave my son the cookies which I told him on the phone we did not want anything and wanted a refund since they did not include the cookies. At this point, we consider it theft. Did NOT even offer to remake and is accusing my son of smashing the food. Why would we do that? I've called corporate twice now and I've made an inquiry on the computer and nobody's gotten back to us. I don't know where people get off thinking that they can be rude to people that spend a considerable amount for lunch. The thing that gets me is the guy said we could get a refund and then when my son went back there he simply took the sandwich from him and didn't give him a refund when he told me over the phone that he would. When I went back there they said they "threw away" the sandwich and I didn't eat that day until after 4:00 in the afternoon because I had skipped breakfast. Very very bad business! I have video from when I went back and the guy definitely lied. They knew we ordered off the internet that's how the order came in and when I called he said we could get the refund. So when my son went down there they had a different story and nobody cares. Both sandwiches were smashed up. It's like they have a bunch of juveniles working there that think it's funny to cheat people out of their hard-earned money, disrespect them, and mock them."

"Staff was friendly and helpful. Store was neat and tidy. But the prices are outrageous for a sandwich shop."

"Amazing service! It's always a pleasure coming here the owner runs a tight shop and she's always here so it's the freshest subway around the bread is always soft and delicious And everything is just pretty much fresher here our server Justin made us 2 of the best subs today we couldn't be happier he was super nice and polite and we had a great time coming in for lunch the owner was so sweet to the baby she gave him a cookie and it really made his day 10 /10 service"

"The sandwich artisans took their time to assemble my complicated, multiple sandwich order. They were patient, kind, and thorough. I was impressed by their cleanliness at this location."