Sonic Drive-In

"Was picking up a mobile order on the way home from work. Checked in, and my order was out in less than 5 minutes. The young lady who brought me my order was very pleasant and even asked if there was anything else she could help me with."

"Drive through guy at the window hands my order to me and says everything is in the bag. He was wrong. One order missing. Always check your order BEFORE you pull off."

"The people manning the drive-thru barely listen. Ask for no ice, they fill the cup with ice! Fountain drinks are already super inflated, so it's really sad to see this location practicing shrinkage by making sure their drinks are 80% ice. Way to hate your customers!"

"Today i had gone to get a blast, everything was fine at drive thru until i pulled up to the window. The employee making my blast was the same person that was taking payments, while she was making my blast she dropped some chocolate pieces on the counter, proceeded to pick it up WITHOUT gloves and threw it back into the container. Then she continued to scoop the now contaminated toppings into my ice cream! This is a clear health violation! They should never touch ready to eat foods without gloves regardless of if they washed their hands, ESPECIALLY if you are handling money. The cashier, Kayleen (per the receipt), then became annoyed when i told her i would not pay for it since she touched it with her bare hands. She then had the audacity to say "it was only 2 pieces of chocolate " as if it wasn't a big deal. Like yeah if its not a big deal then throw them away!! Now you have an entire container that has been contaminated with whatever bacteria you had on your hands! I called the manager and told her that she needs to retrain her employees on basic food handling protocols because it was clear that they were not following regulations. The manager also kept cutting me off while I was speaking and also didnt want to tell me her name when i asked her 2 times, I dont even think I spoke to the Assistant manager who claimed her name was Ms. Fischer. Like who addresses themselves by their last name when a customer asks, they didnt even give Me a first name! All in all PLEASE DO NOT COME HERE unless you're wanting to expose yourself to potential illnesses due to inappropriate handling of food. I have reported it to sonics HQ and am in the process or reporting it to the health department."

"Onion rings taste like they were fried in with something sweet, I didn't care for that. But the elderly lady was nice, and the food was delectable:) 2nd visit I love their cheese sticks, but this time the cheese sticks were cold, and we waited a long time for cold cheese sticks?"