Carson Surgical Group 1375 Vista Lane, Carson City, NV 89703

"Dr King was very nice"

"Dr. King is fantastic. In addition to being an excellent surgeon, he is straightforward and efficient. I really appreciate his communication style. I just wished he worked in a completely different facility. The folks in the Carson office are all very nice and everyone seems to work well together, but unfortunately, aspects of their administration are pretty poor: * At the time, they had been using a third party for storing data that went offline for months. Yes, months. During this time I had to fill out the same five pages of forms every time I walked in the office. They could not explain why they couldn't look at the five pages I filled out two days before and didn't seem to appreciate that this might be annoying to their customer. * I also question just how secure and standard that third-party system could have been. Not sure I feel very comfortable about my private data residing on such a system. * No online bill pay. When paying your bill, your choices are to send in a check or call the billing department, which consists of one person who does not answer the phone takes a very long time to call you back. My impression is that she is very overworked. * They don't use email and will only provide paper receipts. Lastly, during the height of the pandemic, their office staff were very casual about wearing masks. Lots of exposed noses. Since they sometimes perform surgeries in the same rooms where they do check-ins, I would prefer that they keep masks on, COVID or no COVID. Again, King is the best. Hopefully either the facility/staff can rise to his standard or he will relocate at some point."

"This was my first appointment at this facility. The front staff were very friendly and put me at ease. Dr. Guzman was who I saw. He explained my options in detail. I felt confident in his abilities. He and his assistant got me through my procedure with no problems. Thanks."