McDonald's 2248 Paradise Road, Las Vegas, NV 89104

"On the morning of March 21, 2024, at precisely 07:20 AM, I made a purchase from McDonald's drive-thru at Restaurant #18611 located on 2248 Paradise Rd., Las Vegas, Nevada 89104. My order consisted of an Egg & Ham Sandwich McMuffin and a Large Coffee with 5 creams and 5 Equal Sugar, which I intended to consume on my way to work. Upon arrival at my office and subsequent inspection of the sandwich, I was disappointed to find that the cheese was burnt, the muffin was crusty and hard, and the egg and ham were dried out. It was evident that the sandwich had not been freshly prepared and had been sitting on the warmer for an extended period. The signs of staleness and poor quality were apparent, and it appeared that the sandwich had not been handled correctly. This occurrence raises significant concerns about food safety and adherence to food safety regulations. Serving food that has been sitting in the warmer for hours poses a significant risk to the customer's health. Such food can be contaminated with bacteria and harmful microorganisms, which can cause foodborne illnesses. Therefore, it is vital that McDonald's management ensures that their food safety practices adhere to the Nevada Health Department's guidelines. They should never serve food that is spoiled, burnt or has been sitting for hours, as it is against health regulations. It is the responsibility of the management to regularly monitor their food safety practices to ensure that their customers are always safe and satisfied with the quality of their food. By doing so, they can maintain customer trust and loyalty while also avoiding any potential legal consequences."

"It was unfriendly and inconvenient. The drive-thru is open but nobody came to the window. An confusing self-service. Employees walking around aimlessly with the homeless. One person asked for the key to the restroom and the employee said hold on a minute........ and 15 minutes later he was still holding."

"Workers lack customer service. My order was incorrect with more than one error. Cleanness could had been 100% better with some effort and care. Finally only main issue was food quality being very poor for example refried nuggets and cold soggy fries and poor execution of burger assembling."

"Food took over two hours in drive through to get. Food was cold, burnt, soggy, and took so long that the ice was even melted in the cup. Horrible service and would never recommend no matter what time of day. We ordered at 11pm and it was not completed until 12:41pm. Insane for two 10 piece nuggets, 3 medium fries, three drinks and a quarter pounder."

"While on the strip, some times it is just good to grab some McDonald's food. I saw the Paradise franchise store while visiting the Strat hotel. I was attracted by its retro looking exterior. It made me curious about the restaurant's history. The outdoor old school clock just invited me inside. Too bad it wasn't functional. Inside the restaurant it is worn and I wouldn't recommend walking into the restaurant at night as some of their customers looked like they have suffered hard times. That said, the food I had was up to the franchise standard in taste and quality. If you like my reviews, videos or photos I would appreciate it if you would just take the time to hit the like button."