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Chili's Grill & Bar
7335 Arroyo Crossing Parkway, Las Vegas, Nevada 89118
About the Chili's Grill & Bar
Chili's Grill & Bar is a popular dining destination located at 7335 Arroyo Crossing Parkway in Las Vegas, Nevada. This vibrant establishment offers a unique combination of delicious food, refreshing drinks, and a lively atmosphere. Whether you're looking to enjoy a casual meal with friends or unwind after a long day at work, Chili's Grill & Bar has something for everyone. From mouthwatering burgers and sizzling fajitas to signature margaritas and ice-cold beers, there's no shortage of options to satisfy your cravings. Come experience the perfect blend of great food and good times at Chili's Grill & Bar.
Photos of Chili's Grill & Bar
7335 Arroyo Crossing Pkwy, Las Vegas, NV 89118, United States
Opening hours of Chili's Grill & Bar
Monday:
11:00 - 22:00
Tuesday:
11:00 - 22:00
Wednesday:
11:00 - 22:00
Thursday:
11:00 - 22:00
Friday:
11:00 - 23:00
Saturday:
11:00 - 23:00
Sunday:
11:00 - 22:00
Reviews of Chili's Grill & Bar
"Honestly we only come here when we crave a margarita. I don’t like the food. If I order food it’s only the southwest egg rolls, the sliders. We got the $6 margarita- soo good. We came in on a Saturday night and there was no wait. Hostess sat us down right away. Our server Shaina was amazing! Whenever I want another margarita this is the location I’ll be coming to."
"We had all but written off Chili's in the last year. Too many bad experiences and horrible waits. However tonight, the manager, server and food brought us back. Being seated was mirs pleasant than normal. Followed be a prompt greeting by our server and fast drinks. Then super fast food delivered by the manager that was hot and tasty. My kids loved it and I had no complaints nor asks as I usually do. I could tell immediately that the management there was top notch because of our experience and how the food was as well as the service. The kids got kids meals, cheesy chicken and pasta and cheese pizza. This has hit to become if the best kids meals deals in the city. I got the pic 3, cilantro lime steak and it was yummy. To Chili's corporate, the experience we had tonight made us a fan again and redeemed Chili's in our families eyes."
"We walked in around 1:35pm on October 1st, 2023 and the host named Dayan (may be misspelled it) was rude and un-professional to us. We were a party of four that included me, my wife, my brother-in-law and my mom. My mom flew in from India to visit us, it was her first time trying Chilli's in the US and it was her wedding anniversary today. My father recently passed away from Covid, it was a very special and important day for her and us as a family. We decided to go to Chilli's for this special day. After parking our vehicle, we walked in around 1:35pm and the host, female and her name was Dayan or Daiyen according to the manager, was busy playing with her nails and wasn't even looking towards on-coming customers. I initiated our interaction by saying: "Hi there! Could we please get a table for 4?" To which she responds by pointing towards the corner of the bar with an empty table. I asked her two times if there is a booth available instead? We could see atleast 3 empty booths on the right side and then she said "did you hear what I said? Go to the corner by the bar." She was so rude, this is not how hosts, the first point of contact of a business should act like. I told her that we are going to leave because she is extremely rude and then she said "so what?". I told her if she can call her manager because we want to give feedback. She said whatever and walked away. After few minutes a person with glasses came and apparently he was the manager. We explained him what happened, he seemed shocked and said "no wonder he's been getting too many complaints ". He then said he will talk to her and did apologize to us and offered us a table. I told the manager about my mother and that it was her first time trying Chilli's and I come from a back ground of running restaurants as a GM. We told the manager that after being insulted like that we don't want to patronize this Chilli's anymore. This is completely unacceptable, if we are a paying customer and we walk in and politely ask to be seated, why do their workers have to flip us like that, what's our fault? Does this Chilli not want new regular customers? We were so bummed, i still cannot believe that even the manager didn't try to keep us as a customer? Being a GM I have a pro tip for the manager, never let a customer walk out unhappy, especially if you know you or your staff messed up big time, it has a ripple effect. Once the customer leaves, it's done, they are most likely not going to try your business again and neither will recommend. It was always be negative word of mouth. Try your best to keep a customer, not only they will always return but you will get free marketing by word of mouth. After reading other reviews, it seems like bad customer service is very common at this location and the management should implement better training and employee screening. Why hire people who hate their job and are repelling your customers away?"
"What an amazing time ! Our waitress Audrey was absolutely aces everything came out perfect we really appreciate it she was so amazing we even left her a 20 dollar tip I recommend getting sat in her section you will have a pleasant time she was all smiles and so were we it was definitely a 10/10 from the family"
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